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Hired 21 times
24 years in business
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Jan - Jun
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I had an excellent experience working with Premier. Eric and his team were very responsive and professional. Detailed measurement process minimized waste. Communication was great, and they performed the carpet installation quickly. I would highly recommend Premier Flooring Installation to anyone and would work with them on other flooring projects.Aug 8, 2018Verified
My grandmother passed and I needed them to come out in three days before the funeral. They came the next day and gave me an estimate and installed the carpet two days later. Great customer service!!??Sep 16, 2018Verified
Very, very impressed at Eric's breadth of knowledge. A very straightforward process, no hard sell. The quality of the carpets, the install job and the price were unmatched. I am already hiring Eric again for more work. Very highly recommended.Aug 17, 2017Verified
Eric @ Premier Flooring did everything possible to make sure the job was done properly, and to my satisfaction. They were able to successfully replace a section of my subfloor and eliminate other squeaky sections. The are also installing carpet on my steps and one additional room.Sep 10, 2017Verified
The men came right on time, did the work very diligently. It looks beautiful! Nice guys too! I love the carpet!Aug 15, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Estimates are Free! Pricing is broken down into individual project tasks which may include: Take up of existing carpet and/or flooring, Sub-Floor repair/leveling (when applicable), Furnishing necessary materials (Carpet Pad, Carpet, Underlayment, Wood, Laminate, Vinyl, Trim and Transitions), Installation Labor, Moving/Resetting Furniture, Moving/Resetting Appliances. Each Carpet style has its own price, and savings can be offered, when selections include in stock material or old stock products. When all of the labor and material components are determined during the free estimate visit, and selections are made, we provide a total price, and any details needed to understand how the pricing was generated.
- What is your typical process for working with a new customer?We typically begin the process with a phone call to ensure the job requirements are a good fit for what we do. We ask questions and provide advice when appropriate and then schedule an in home estimate, or in showroom consultation, based on the customer's unique needs and timeline.
- What education and/or training do you have that relates to your work?Certified Flooring Installer