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Ferndale Complete Remodel
Total Rehab Woodward Ave
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Beware of this Handyman "JT Home Remodeling" He advertise as the name that you see on Thumbtack but when the crew shows up for the job, Its under a different name Handymen something ,and that's what the Representative tried to write a bogus contract under so I didn't know who this guy was. So he wrote the contract which all of the specificity mention were not in the contract as giving. I gave the guy the check to start the job the contract in writing which I received by request later while on travel by this time I was dealing with the person on the site who never started the work, where as were going back and forth about him taking my money and giving me the run around about the job. The guy that showed up informed me that it was company. after which the contract was written under another name I suspected file play, So he then put me in touch with the guy supposedly owns the company after have my money all this time and the job was never started. He says that you are going to need another payment while you out of town and that was his reasoning for delaying the job one of many excuses, the guy he sent said and wrote up the contract and took the deposit said that was all I needed to start the job and the balance could be paid upon completion . finaly the owner of JT Home Remodeling kept on saying he had another crew that could start a portion of the job because the crew that was to complete my project was doing something else when my project should have been in process. after a long three week battle he kept making promises the he never followed trough with completing the project. He told me he had multiply LLc under names... so all of the references you see on the site are from many other contract name and not "JT Home Remodeling" and the estimate value kept changing as well as the start and end date. This is bad business for contractors that can really take home owners for a ride, this person is not upfront with representation of a business in which he is advertising Thumbtack. the public is for warned.Aug 27, 2019VerifiedJT HOME REMODELING's reply
First and most importantly, we never received any payment from this customer. He originally gave us a check, which we never cashed, because he never signed and returned the contract to us, his check was mailed back to him. This in itself should explain the integrity of the customer. Marcus Barnes, ran a request on 08/05, we went to his rental property to do work on 08/06, he left country on 08/07 without signing our contract. I notified him on 08/07 by text that we would not start his work, since we did not have a contract, and that we would not deposit his check, when he returned we mailed his check back to him. He know this yet he wrote that we collected money without doing work. On 08/06 he did have my foreman run to Home Depot twice and Floors Unlimited once with him and he used my foreman's truck to carry him and the material from store to house, and had him carry into house. My man spent all day with him, and Marcus Barnes never paid for the work. He did though change the scope of work, such as he asked me to quote him a price for 300 sf of flooring but he then purchased 700 sf of flooring, and expected us to install for the same price. I informed him that he should find someone else to do his work. In summary he received work that he did not pay for. He never returned a signed contract before he went out of the Country. He wants to use the review process of Thumbtack to get work for free. The fact that he outright lies about paying someone, when he knows he did not, should tell you everything you need to know about him.
Gerald and Will were great - these two gentlemen are good people who did an outstanding job around the house and were very understanding of our circumstances by adapting to changing needs and assisting with problem areas a little outside the scope of work. We've already recommended JT HOME to co-workers. Thank you for a job well done.Oct 2, 2019Verified
Gerald did an amazing job. He was very hard working.Aug 28, 2019Verified
We were pleased with the trim repair work and drywall patches they did. Will readily hire for more work.Sep 21, 2019Verified
Electrician/Superman came and literally saved my renovation! Completed multiple projects in one day! Still amazed at how much time and money that I have saved! Gerald is professional, technically gifted and a great person. Highly recommended and appreciated.Aug 6, 2019Verified
License Type: Home Improvement Contractor (MD)
- What should the customer know about your pricing (e.g., discounts, fees)?We currently are offering a 5% discount for all fall, home remodeling projects. The projects need to be under contract prior to September 30th.
- What is your typical process for working with a new customer?We have a meeting to discuss what the customer wants, and we also make suggestions, based upon our 30 yrs experience. We then progress to contract at which time the customer probably has not selected their type and color of floor, tiles, tub and shower. We then suggest manufactures and move forward with the remodel, allowing customer to make their selections, while we are framing, electrical, plumbing, hvac etc. It all comes together after the customer has made their custom selections.
- What education and/or training do you have that relates to your work?We built over 400 homes, for sale. We started in July 2019 to offer our services to homeowners when we were asked to repair items that other contractors had started but not completed. Our goal is to make sure the customer is happy with their finished product.