Allstate Moving LLC

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Introduction

Our focus is quality. Our goal is to make your move easy and stress-free. With multiple facilities across the country and dozens of years of combined experience, we are proud to provide professional packing and long-distance moving services to our communities. No move is too small or too large for us, we can make it happen.

Overview

Hired 4 times

Background checked

50 employees

7 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Zelle.

Social media

Facebook

Specialties

Extra services

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Reviews

Customers rated this pro highly for value, work quality, and professionalism.

Very good 4.6

55 reviews

5

89%

4

2%

3

0%

2

2%

1

7%

Past Customer

Aug 26, 2021

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From Google

HORRIBLE! We used them to move our small apartment's worth of furniture. They were not cheap - about middle range from the quotes we'd gotten. They were incredibly responsive and professional when booking our move. Pick-up was smooth enough. They seemed to take care enough with our belongings. Then things took a turn for the worse. Our stuff drove off with those men and we haven't seen it since (SEVEN WEEKS AGO). We have called the company and there have been hour long waits just for them to tell us it is in a warehouse and they have no update on when it will be delivered. They also recommended that we instead email for update but each email takes them a few days to receive and reply and they provide absolutely no estimate of when we can expect our stuff . This is horribly inconvenient - we have lives and have had to buy a whole new set of professional clothes and furniture to make our lives livable since we did not count on months without our belongings. We are desperately hoping that all of our sentimental items now "in a warehouse" survive this process and are eventually delivered. Not to mention hoping that our artwork and TVs survive all this warehouse time without damage. What a frustrating and expensive mistake it was choosing this company for our move!Edit: Our first available delivery date was July 3. We received our stuff on 8/21. Buyers beware they tell you your stuff will arrive within 21 days but fine print indicates these are business weekdays. The company doesn't start giving you money back until after 30 days. We got less than 24 hours notice that our stuff was arriving on a Saturday evening without any flexibility to change the date. They lost some big items - a queen boxspring, 8x10 area rug, and at least one box with two large lamps in it. Our ikea dresser left our home assembled like new and is now in pieces (photo). Our boxes were purchased brand new from Home Depot for this move and arrived looking as if they had been through it - collapsing with holes in them (see photos).

Allstate Moving LLC's reply

Thank you for your feedback, Shea! We are glad you had a good experience with the moving crew and we are sorry about your less than excellent experience with the delivery process. My system shows that your shipment has been delivered to your new home though it was delayed from our promised window by a few days. We would appreciate any additional feedback and would be happy to help you with any questions or if you still have any concerns that haven't been addressed. Thank you!

Past Customer

Sep 7, 2021

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From Google

Allstate Moving LLC's reply

Past Customer

Sep 8, 2021

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From Google

Excellent movers overall. I had a small job for them to do and they handled everything perfectly. Good knowledge of what to pack very carefully and what to do quickly. Also, everyone was really nice and pleasant to work with.

Allstate Moving LLC's reply

Thank you, Madelyn! Now job is too small for us, we are always there for you!

Past Customer

Sep 9, 2021

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From Google

After two months of waiting for our belongings to arrive, the moving truck showed up at 8pm on a Friday night, making it impossible for my two year old to go to bed. Not that she had a proper bed because Allstate has FAILED TO DELIVER our bed frames and mattresses. The most important items in getting a good night's sleep are still not secured in our new home, and I'm considering filling a police report. Please save yourself the aggravation and do not use this negligent and unprofessional company.

Allstate Moving LLC's reply

Thank you for your feedback Pamela, we are sorry to hear that some of your items went missing. I was not able to find a contract under your name in our Boston location that services moves originating from the New England area. If you used a different name or if you moved from a different state and were served by a different branch, please reach out to our customer service via service@allstatemoving.us so we could locate your contact and start the claim process. We hope to hear from you soon and make it right for you!

Past Customer

Sep 9, 2021

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From Google

It is clear that I was nervous about the whole moving activity. I always expect the wort to happen, but with your company it was all about good surprises and professional help. I had a terrific experience with Allstate moving. They finished the job a full hour ahead of the estimate, so I came in under the estimate. Thanks!

Allstate Moving LLC's reply

Thank you, Jesse! We are glad we could take some stress out of your moving experience. Feel free to call us if you ever need to move again, we have a branch in Baltimore too and would be happy to help!

Credentials

Background Check

Alexander Soloviev

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is very customizable! All our moves include dull cycle move, assembly/disassembly, and protective furniture padding. Most other services are optional. Pack your boxes and save some money or add professional packing, save time, and don't worry about the safety of your most fragile items.
What is your typical process for working with a new customer?
We connect with every new customer over the phone to discuss their moving project, collect inventory and discuss what services fit their needs best. When scheduled for a move, we keep up the support with additional contact at least a day before the scheduled date and with any updates about arrival time or other details.
What education and/or training do you have that relates to your work?
Every new crew member goes through special training guided by our crew leaders and most tenured drivers. Every team member is trained to pack and safely move household goods and special bulky items.