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Flood Crew LLC

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Cleanup and restoration services
Source of water damage
Location of water damage
About
Flood Crew specializes in emergency water damage cleanup and restoration. We respond quickly to active water issues including flooding, leaks, and damage affecting multiple areas of the home. We focus on proper drying, removal of affected materials, and preparing the property for insurance-approved repairs. We work directly with homeowners dealing with real damage situations, not small surface cleanups. If you have active water damage, structural moisture, or need immediate action, we can assess and move forward quickly.
Overview

Current Top Pro

Hired 23 times

Background checked

12 employees

18 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Stripe, Venmo, and Zelle.

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Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2018

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2017

Services offered
Damage Restoration Services
Projects and media
Projects and media
Reviews

Customers rated this pro highly for work quality, responsiveness, and professionalism.

Great 4.8

17 reviews

5

94%

4

0%

3

0%

2

0%

1

6%

Your trust means everything to us. Learn about our review guidelines.

pro avatar
Daniel T.

Jan 7, 2017

Bill's quality of work and customer service is second to none. He was very patient when it came to answering my questions about the job at hand. His product knowledge definitely made me feel confident that I was getting the best service with the best tools in the market. Thanks Bill, I will be referring many friends and family over to you if they ever need your service.
Flood Crew LLC's reply
Glad you liked our work, I appreciate it. Bill Martins Flood Crew
pro avatar
Kevin W.

Jan 8, 2017

I was very impressed with the employees with flood crew. They really did have all of the right equipment and spent time educating me on the process that they were applying to my floors. I didn't realize the damage that could occur if done improperly. I would recommend Flood Crew to anyone looking to have their floors cleaned the right way. I'm glad I didn't cut any corners!
Flood Crew LLC's reply
Thank you very much for your feedback, we appreciate it. Bill Martins Flood Crew
pro avatar
Charles N.

Jan 31, 2017

•

Hired on Thumbtack

I rated them 5 stars based on communication, timeliness, quality of work, and cost. You won't find another carpet cleaner doing this quality of work at their prices. They will be the only carpet cleaner I hire in the future.

The Flood Crew did an excellent job cleaning the carpets in my new home. They were to able to work with my schedule and did the job at night. It was a big job consisting of 4 bedrooms, master suite, living room, hallway, and two stair cases. There were a couple of stains (bleach) that wouldn't come out and I was told this before they even started the job. However, they did highly recommend a carpet repair specialist that can fix it.

They were very knowledgeable and gave me tons of information regarding the carpet. I was given tips on care and maintenance. I was also given details on the age of the carpet, how long it should last, and information on types of carpet for replacement.

I received quotes from other carpet cleaners charging a lot less and a lot more. I didn't feel I would get quality work from those charging bargain prices and I feel I was being ripped off from those charging exorbitant prices. Do yourself a favor and hire them. You won't regret it.
Flood Crew LLC's reply
Hi Charles, thank you very much for the kind words, we are glad that you liked our work, enjoy your new home. Bill
Carpet Cleaning
pro avatar
Latisha C.

Mar 8, 2026

•

Hired on Thumbtack

Fast Response!

Details: Clogged toilet or drain • Bathroom • Toilet • Condo/Apartment

Flood Crew LLC's reply
Thanks so much, Latisha! I appreciate the feedback — glad I could respond quickly and help. If you need anything else, feel free to reach out anytime.
Emergency Plumbing
pro avatar
Chris c.

Jan 15, 2017

•

Hired on Thumbtack

Super nice experience throughout. Pleasant back and forth. Honest quote. Went well above and beyond to make sure everything got lean. Stayed 8-9 hours and had everything dry by the time he left!

We have 3 kids and 2 dogs, so the amount of stains and dirt was pretty incredible.

I'm out of town, and he even sent me before and after pics.

Extremely thorough. He's worth twice what he charges. Def recommend
Flood Crew LLC's reply
Thank you for the review, enjoyed working at your home and meeting your parents.
Steam Cleaning
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