If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Veteran-Owned (Maryland VSBE & CSB Certified) - Family Operated - Licensed - Insured - BBB Accredited.
B.A.Y. Family Cleaning specializes in:
Vacancy & Move Cleaning
Post-Construction Cleaning
Commercial Office Cleaning
VACANCY & MOVE CLEANING
A Vacancy & Move Cleaning is a comprehensive, top-to-bottom cleaning service designed for tenants and homeowners preparing to leave a property. To ensure the highest quality results, we ask that the home be completely empty before our team arrives. This allows us to clean every surface and hard-to-reach areas.
COMMERCIAL CLEANING
We offer flexible scheduling for general cleaning (dusting, trash, vacuuming) and deep cleaning (floors, glass, bathrooms). Our team handles the cleaning so you can focus on business.
HOME SIZE POLICY
B.A.Y. Family Cleaning currently services APARTMENTS/CONDOS only. Quotes are based on the actual size of the home. We do not offer partial-home or individual room cleaning services. If the home's size differs from the information provided, B.A.Y. Family Cleaning reserves the right to revise the quote or decline service.
PEST INFESTATION POLICY
For the safety of our staff and clients, B.A.Y. Family Cleaning does NOT provide cleaning services in homes with active pest infestations. Including but not limited to roaches, mice, fleas, bedbugs, or similar pests. If evidence of an infestation is discovered upon arrival or during service, we reserve the right to immediately discontinue and terminate the cleaning appointment. Any applicable cancellation or service fees may still apply.
Overview
Current Top Pro
Hired 27 times
Serves Severn, MD
Background checked
5 employees
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Apple Pay, Credit card, Google Pay, and Zelle.
Services offered
Cleaning type
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Baseboard cleaning
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and value.
Exceptional 5.0
18 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Veronica A.
Aug 15, 2026
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Hired on Thumbtack
I had a move out cleaning with B.A.Y Family Cleaning and was extremely pleased with the level of professionalism and attention to detail! Thank you for deep cleaning my home in preparation to put on the market! I appreciate your help and HIGHLY recommend! 10/10 service 🤩
Details: 1 bedroom • 1 bathroom • Move out cleaning • Fridge cleaning • Oven cleaning • Window cleaning (interior) • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once
B.A.Y. Family Cleaning's reply
Thank you 🙏🏾😊
House Cleaning
Diana K.
Jul 2, 2026
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Hired on Thumbtack
Amazing service from start to finish! They did a fantastic job cleaning and left everything looking great. They were very responsive, easy to communicate with, and incredibly flexible with a few last-minute requests. I really appreciated how accommodating and professional they were. I’ll definitely be using them again for future cleaning needs!
Details: 3 bedrooms • 2 bathrooms • Move out cleaning • Pets in home • Just once
B.A.Y. Family Cleaning's reply
Thank you ❤️
House Cleaning
Evie E.
Jun 29, 2026
•
Hired on Thumbtack
I absolutely love BAY Family Cleaning! They were punctual, courteous, & highly effective. They have my condo looking spotless & brand new. The products they use have the place looking & smelling fresh & clean. From the bathrooms, to the bedrooms, the flooring, carpet & all my home looked move-in ready. I highly recommend them & will most definitely be using their services again! Thank you much BAY Family!
Details: 2 bedrooms • 2 bathrooms • Move out cleaning • Baseboard cleaning • No pets in home • Just once
B.A.Y. Family Cleaning's reply
Thank you! ❤️
House Cleaning
Nadir A.
Jul 2, 2026
•
Hired on Thumbtack
This group of lovely professionals was on time diligent and extremely precise. When cleaning the property we were working on don’t have anything but great things to say.
Details: 1 bedroom • 1 bathroom • Post-construction cleaning • Window cleaning (interior) • Baseboard cleaning • Interior cabinet cleaning • No pets in home • Just once
B.A.Y. Family Cleaning's reply
Thank you 🙏
House Cleaning
Tuan N.
Jul 29, 2026
They had done more than I asked for. The cleaning quality is definitely 5 stars. They were on time and finished the cleaning job in a reasonable time. I highly recommend them. I think they should charge more.
B.A.Y. Family Cleaning's reply
Thank you! 😊
Credentials
Background Check
Tamara Young
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size of your home, the condition of the property, and the scope of cleaning required. Our cleaning services start at $175. We invite you to contact B.A.Y. Family Cleaning for a complimentary, no-obligation estimate tailored to your specific property and cleaning needs. We'll be happy to provide a customized quote and answer any questions you may have.
What is your typical process for working with a new customer?
At B.A.Y. Family Cleaning, we strive to make the process simple, transparent, and stress-free.
1. Contact Us – We'll gather information about your home or office, including its size, condition, and the type of cleaning service you're interested in.
2. Receive an Estimate – Based on the information provided, we'll prepare a personalized, no-obligation estimate tailored to your property and cleaning requirements.
3. Schedule Your Cleaning – Once you approve the quote, we'll work with you to schedule a convenient date and time for your service.
4. Professional Cleaning Service – Our cleaning professionals will arrive ready to perform the agreed-upon cleaning services with attention to detail and care.
We want every customer to be completely satisfied. After the cleaning, we'll ensure the work meets our high standards and welcome your feedback.
How did you get started doing this type of work?
B.A.Y. Family Cleaning is a veteran-owned business proudly serving our local community. Our owner dedicated 26 years to serving in the government sector before pursuing her passion for helping others through professional cleaning services. Today, she is living her dream of providing high-quality cleaning services to homeowners and businesses throughout the community, bringing the same commitment, integrity, and attention to detail that defined her years of military/government service.
