MSR HEATING AND COOLING LLC

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Introduction

Excellent work performed in timely manner and competitive pricing. Working with residential customers and creating satisfaction for job well done.

Overview

Hired 9 times

Background checked

License verified

3 employees

15 years in business

Business hours

Sun9:00 am - 3:00 pmMon8:00 am - 6:00 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.

Reviews

Customers rated this pro highly for responsiveness, value, and professionalism.

Excellent 4.9

11 reviews

5

91%

4

9%

3

0%

2

0%

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Read reviews that mention:

Mellanie C.

Dec 17, 2019

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Hired on Thumbtack

Moises came out and evaluated my problem gave me my options and I decided to replace my furnace. He gave me a good/fair price he came back on Saturday morning, arrived on time and promptly went to work installing my unit, finished in good time cleaned up and explained what was done and how it worked. I am truly satisfied.

Details: I'd like to discuss with the professional • Two-story building • House

Duct and Vent Installation or Removal

Wilma C.

Sep 28, 2019

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Hired on Thumbtack

Details: Replace existing ducts or vents • 6 - 10 vents • Heating and cooling • I'd like the pro to buy the duct(s) and vent(s) • Single-level building • House

Duct and Vent Installation or Removal

Erin S.

Jun 7, 2018

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Hired on Thumbtack

After Guermi claimed to fix the issue (but didn't), MSR came out to replace the HVAC units, and did so quickly and at reasonable cost.

Details: Routine Maintenance • A few weeks ago • Electric (most common) • Closet • Ground floor • Townhouse

Central Air Conditioning Repair or Maintenance

Andrea W.

Sep 5, 2017

Moises provided excellent service. He changed out our air conditioning and heating machines and installed new thermostats. He worked very efficiently and was very careful and clean in his workspace. He was also on time and professional. It was great to work with him!

Bruce S.

Sep 29, 2017

MSR installed two new systems into our house. The downtime was 1 day per unit and we were up and running that night!!! The quality of work, price and overall experience was above any expectations we may of had. We had a recent control board issue and Moses (owner) answered immediately and was out to the house that evening. This was in mid August and the prediction was 98 for the next day. Unit was back up the next morning. AMAZING!! MSR has set the bar!! Thanks to Moses and the MSR team

Credentials

License

License Type: HVAC – Master (MD)

License verified on 12/27/2023

Background Check

Moises Serpa Rodriguez

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
The estimate(s), fees, and discount(s) apply to each job and customer.
What is your typical process for working with a new customer?
Talk with customer about the problem. Then take a look at the unit access the issue. Talk with customer about what needs to be done and go on from there.
What education and/or training do you have that relates to your work?
I completed the 4-years Acca School program, at Montgomery College in Maryland, I also have training for air conditioning and heating units like American Standard, Trane and Goodman. We have States licensing for HVAC work.