Q The Geek
16
hires
16
hires
Contact for price
Topic areas
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About
**Best of Thumbtack 2016 Award Winner**
I know very well that when we have problems and issues with the technology that we use, it can hinder us from completing our tasks, whether it be business or personal tasks.
Trust me we've all been through it!
This is where I come into the picture! With over 7 years of experience in the computer repair service industry and Certified Microsoft Professional, I have worked on a variety of computer repairs and other IT(Information Technology) services for clients in their homes and for all types of businesses.
As an on-site technician we come to you!
Q The Geek guarantees quality services at affordable prices. We are a small owned business that cater to all clients in the DC metro area and beyond!
The Geek has received multiple honors and is also a recipient of Thumbtack's Best of 2016 award!
Some of the services that we offer:
-Virus, Spam removal services and firewall configuration.
-Troubleshooting, repairs and upgrades
-Network and Infrastructure Architecture
-Apple Mac repairs and troubleshooting
-Printer installation and troubleshooting
-Active Directory Setup and Management
-Windows Server deployments and migrations
-Virtualization
-AWS and Azure
-Microsoft Outlook setup, configuration, and troubleshooting
-Data Back-up and Recovery strategies
-Hardware & Software installation
-PC Optimization (remove pop-ups & improve PC performance [speed])
-Local Area, Wide Area and Wireless network installation
-Network security, maintenance, & troubleshooting
The most satisfying part about my job is that I am able to solve my clients' computer problems and bring joy to their faces. I also love that I am able to connect with my clients at personal level, to offer them solutions, and to give them the comfort that if they ever run into a technological problem, they can always seek help and advice from me directly.
Overview
Hired 16 times
Background checked
2 employees
10 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Stripe, Venmo, and Zelle.
Projects and media
16 photos
Projects and media
16 photos
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
My customers travel to me
I travel to my customers
I work remotely (phone or internet)
Reviews
Excellent 4.9
27 reviews
5
96%
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Showing 1-5 of 27 reviews
Sung P.
Feb 28, 2016
Hired on Thumbtack
Printer Repair
Gail A.
Nov 13, 2018
Hired on Thumbtack
Details: Personal (Home) • Technology support • Computer • The network technician travels to me
Q The Geek's reply
Thank you Ms. Gail. It was a pleasure to have met you and fixed your computer! I'm here for any of your technical needs.
Network Support Services
Bob M.
Dec 22, 2015
We had them come out to set up our new wireless printer and they did a great job. A day or two later I couldn't print so I contacted them. It turned out that the email I was trying to print had a program in it that was locking up the printer.
Qais Husseini contacted me by phone and remotely fixed the problem. He also gave me an important tip to avoid this problem in the future.
This is the second time we have used The Geek. The first was to set up our new laptop. They have always been great, very responsive, and very customer-oriented and friendly. We HIGHLY recommend them.
Service couldn't be better. They are very friendly and profesional. We HIGHLY recommend them!!
Natasha K.
Dec 24, 2015
My laptop since I bought it (about 2 years now), would never connect to any wireless printer and no one could figure out what the issue was (other computer guys checked it out). Qais from The Geek, literally took one look at my laptop and knew exactly what to do and how to solve it. He got to the solution quickly and efficiently and in process also switched out my hard drive for an SSD!! I can't be happier with my laptop, its printing fine, everything is really fast and he gave me great tips on how to maintain my laptop. He's reliable, honest, very trustworthy, respectful, and he is quick to find out issues and troubleshoot them and just a good person overall. You will be as satisfied with your results as I am! Thank you The Geek!!
Kim W.
Dec 28, 2015
This was the first time I worked with Qais, a professional, polite, fun and knowledgeable young man. He impressed me and my husband right from the start with his friendly respectful personality. He was very Patient and a skillful educator as we are not that computer savvy. We had an outdated operating system that was no longer supported by the manufacturer so it was clear we needed a new computer. Qais was supportive and reassuring that he would make sure we understood how to use our new computer once installed. A week later he delivered, installed, transferred our data and left us feeling confident about how to use our new computer. We love it and have not had any problems to date.
Credentials
Background Check
Qais Husseini