FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are set depending on the training program selected. The Academy offers several different training programs that will suit the needs of your pet and your schedule. Please review our website and this will give you details about each training program. The evaluation is your first step to getting a professional to evaluate your dog and to ask you questions about your goals for training. Thank you and it will be a pleasure meeting you.
- What is your typical process for working with a new customer?
Each puppy / dog is different. Each owner has a set of goals they want accomplished. Before any training starts, we must evaluate the dog and ask the owners very detail questions about their dog and what their goals are for training. This evaluation takes about one hour and is done at our facility. The evaluation is free.
- What education and/or training do you have that relates to your work?
Every year I take atleast 20 hours of dog behavioral courses, 10 hours of hands on skills in different training techniques and teach continuing education classes to Pet Professional trainers.