Academy Dog Training by Haywood

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Introduction

Academy Dog Training by Haywood has had its roots here in the DC area for over 40 years! The Academy has sought to transform people's understanding that even a simple walk is a potential adventure for their pup and them. We seek to teach, both canine and human how to better communicate and learn using our 3 step balanced approach to training. Whether working with puppies or aggressive dogs, we have stood by our mission to maximize the quality of life for all dogs and their families through education. To date, the Academy has brought over 3000 dogs and their families closer together through training and physical fitness! If that relationship is not healthy then another dog is sent to a shelter or worse. We are here to make sure that doesn’t happen. Schedule a FREE evaluation today! Academy K-9 Community Center 8841 Monard Drive Silver Spring, MD 20910

Overview

Hired 51 times

Serves Silver Spring, MD

Background checked

8 employees

40 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, and Samsung Pay.

Social media

Facebook, Instagram

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

104 reviews

5

90%

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5%

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Read reviews that mention:

Past Customer

Jul 12, 2024

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From Google

Excellent trainers, especially if you own a guardian breed like I do. They also have boarding, daycare, and pet supplies available. Great staff.

Past Customer

Jun 23, 2024

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From Google

I'll do my review in two parts: 1) Daycare Training with Tiara & 2) Pre-Daycare Training & the "Sales" pitch from Kranti.First things first: TIARA IS AMAZING!! My 7-month old Pitty-mix just finished the 3-week Daycare program w/ her and I can 100% see his growth, maturity, and improved obedience. As a first-time dog mom, it was just as important for me to learn proper handling skills as it was for my pup to learn (prior to Tiara, we completed the Petco Puppy 101 course so we weren't necessarily coming in from scratch but consistency was not all the way there yet). Since working with Tiara (daycare & private lessons), our walks have improved tremendously! Little pulling, and way more self-control, especially when other dogs are walking nearby. Tiara always LISTENED, and remained patient at all times (with both myself and the pup). The 1-on-1 sessions have helped me into my own rhythm of handling, using her techniques and recommendations. Without Tiara, I know we wouldn't be where we are today and I'm super grateful for her. GIVE HER A PROMOTION AND A RAISE ASAP!!! :)Full disclosure: Tiara really changed my overall impression of The Academy, especially after my initial consultation and two Pre-Daycare sessions with the Business Manager, Kranti. After my first pre-session with Kranti, I left unimpressed and seriously considered taking my pup elsewhere (e.g., 4 on the Floor). Firstly, Kranti sales pitch does not match what actually occurs in daycare. During our initial consultation, she described the daycare as, 6-hour training sessions with multiple trainers, in an attempt to get them used to different personalities, while receiving 100s of commands each day." And while I think it's actually BETTER to have the same trainer throughout the entire 3 weeks, Kranti's pitch is misleading and makes it seem like the dogs will be ACTIVELY engaged all day. Secondly, Kranti is too aggressive & disorganized for me, and seems to lacks true listening skills (e.g., sharing a walking scenario). Halfway through our 1st session, she said, "You sound too boring and lifeless. Your dog is not going to respond to that." Nice way to motivate a first-time dog owner! I told her that, at 37 y/o, my demeanor & personality is unlikely to change, so me pretending to match HER energy would not be sustainable long-term - my pup would see through the fakeness. I completely understand that everyone's personality type is different - some are loud, boisterous, & abrasive; others are more reserved. If she, as the "expert", cannot adapt to different personality types, then she should remain behind the scenes for the Academy. Owners are going to come from all walks of life, ages, and backgrounds, and expecting everyone to be loud and high-strung is unrealistic (e.g., an elderly couple was in our daycare class - are they to be expected to yell and scream at such a high pitch too?). Like the saying goes, "the loudest person in the room is often the most insecure and knows the least." Speaking of admin., as the Business Manager, there are definite areas of improvement that she could adopt as well. I.e., cleaning up the Daycare instruction email so that it doesnt contain typos or incorrect dates (we were in a June class but her email referenced May). Better note-keeping or puppy reporting. When we arrived for our 2nd pre-session, she was late, and I could tell that she did not really remember A) who we were, or B) what we had completed during the previous session. Again, I know the supposed backend tools businesses use nowadays are super automated so it really left a bad taste in my mouth when she used, "all the scheduling, planning, etc. she was in charge of" as excuses for the somewhat chaotic 2nd session.All in all, Tiara turned things around for the better for our experience and I'm truly grateful. Is it worth the $2250? Meh, maybe factoring in inflation - otherwise, I think an even $1600 is more reasonable. Would I recommend Haywood to other first-time owners, or just anyone looking for dog training? Yes - but only if Tiara is their trainer!

Past Customer

Jun 20, 2024

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From Google

Past Customer

Jun 20, 2024

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From Google

Past Customer

May 3, 2024

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From Google

We love love love this dog training community! Expert trainers, great products and knowledgeable staff for retail. My dogo loves going here!

Credentials

Background Check

Haywood Perry

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are set depending on the training program selected. The Academy offers several different training programs that will suit the needs of your pet and your schedule. Please review our website and this will give you details about each training program. The evaluation is your first step to getting a professional to evaluate your dog and to ask you questions about your goals for training. Thank you and it will be a pleasure meeting you.
What is your typical process for working with a new customer?
Each puppy / dog is different. Each owner has a set of goals they want accomplished. Before any training starts, we must evaluate the dog and ask the owners very detail questions about their dog and what their goals are for training. This evaluation takes about one hour and is done at our facility. The evaluation is free.
What education and/or training do you have that relates to your work?
Every year I take atleast 20 hours of dog behavioral courses, 10 hours of hands on skills in different training techniques and teach continuing education classes to Pet Professional trainers.