FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the size, condition, and complexity of each project. We provide free estimates with no hidden fees and offer clear, upfront pricing before any work begins. We occasionally offer seasonal promotions and discounts for military members, first responders, and repeat customers.
- What is your typical process for working with a new customer?
We start with a free consultation to understand your project and answer any questions. Next, we provide a detailed estimate and schedule a convenient installation date. On installation day, we properly prepare the surface, repair minor imperfections as needed, apply our coating system, and complete a final walkthrough to ensure you're completely satisfied.
- What education and/or training do you have that relates to your work?
I have over 15 years of experience in residential and commercial construction-related services and have spent several years specializing in concrete coating systems. I have managed installation operations for a major coatings company, overseeing crews, training installers, quality control, scheduling, and customer satisfaction. This hands-on experience allows me to deliver professional results on every project.