FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The customer needs to know what their price includes (value vs. cost), the discount structures (volume, promotions), whether there are any hidden or variable fees, and how the price aligns with their needs and those of the competition, in order to perceive it as fair and transparent, which strengthens trust and the purchasing decision.
- What is your typical process for working with a new customer?
Lead generation and initial contact, appropriate tone, understanding needs, defining objectives, keeping informed.
- What education and/or training do you have that relates to your work?
Acquiring skills directly in the work environment, using real tools and daily experience.Capacitación continua para mejorar habilidades