FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every job is unique. However, we do enjoy price breaks on certain materials from our suppliers, and whenever possible we try to pass these cost savings along to our clients.
- What is your typical process for working with a new customer?
- Initial consultation/interview - Ascertain the scope of the project, the client's needs and their preferences. - Present/Review an estimate with the client - Collect down payment and begin work - Make any necessary adjustments/complete job - Submit the final bill
- What education and/or training do you have that relates to your work?
MAPEI certification for ceramic products and installation