FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide flat rates and discounted package deals.
- What is your typical process for working with a new customer?
Here at OBR we believe in the importance of communication. Our process: *When a client reaches out here on Thumbtack, by phone or email we will schedule a 30 min consultation session. *During the consultation we will discuss, with you, the space, what your goal and expectations are. What is currently working and not working for you in that space, and your budget for the project. *After the consultation we will book the first session. * After each session we will take any donations we can fit in our vehicles or schedule a pick up with your preferred donation center. We will also discuss if you will need additional sessions. If so we will schedule additional sessions before we leave. 📍We require that all new clients sign a general for services contract. We will not be able to proceed with scheduled sessions until the contract is signed and returned before the initial schedule date. We keep an open line of communication until the project is complete.
- What education and/or training do you have that relates to your work?
The owner, Rediet have years of experience in organizing, and a degree from the university of Baltimore. Our team of organizers have a very diverse background academically and professionally. What sets us apart from other organizers/ companies is our ability to pay attention to the smallest details, to solve difficult problems, often in original, clever, and inventive ways. And most importantly our passion for organizing and to help others.