MacTipster

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About

I offer first-rate Apple Mac, iPad, and iPhone tutoring and support services on site to DC area individuals and small businesses. I am an Apple Certified Support Professional, highly experienced and, most importantly, highly patient. My goal isn't just to fix the problem. It's to teach you what I did to fix it. Getting started on your new Mac, iPad or iPhone Transfer information from an old computer to your new Mac Understand and use iCloud Build, Edit and Share your photos Make a home movie and edit it like the pros do Manage Contacts, Calendars and Notes Create beautiful documents, spreadsheets and presentations Build a website using your Mac Anything involving your Mac, iPad or iPhone... I can help you with it.

Overview

Hired 4 times

1 employee

13 years in business

Business hours

This pro hasn't listed their business hours.

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Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

I travel to my customers

I work remotely (phone or internet)

Projects and media

Reviews

Exceptional 5.0

8 reviews

5

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Read reviews that mention:

Tim A.

Nov 3, 2015

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Hired on Thumbtack

I did not know how to download wedding pictures from other sites and databases, nor how to organize them. Mike was able to teach me how to do it easily - I got it done so much faster than I could have without his help. He also gave me additional tips, and helped with syncing my devices.

Computer Lessons

Karen W.

Oct 14, 2015

Mike is incredibly patient, affable and quite seriously knowledgeable, as a "one on one" tutor. As a former, now retired, public school educator, he has real skill in breaking down larger, general, computer skill concepts into smaller steps. I would not hesitate to hire Mike for another educational session, in the future.

Peri M.

Oct 13, 2015

Alison B.

Nov 11, 2015

Assisted us in setting up our new Mac as well as parental controls for all of our Apple gadgets - iPad, iTouch(es), iPhones; helped us to better understand many of Apple's features in an easy way

MacTipster's reply

Its always a pleasure working with you and your family Alison!

Lisa T.

Sep 22, 2015

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Hired on Thumbtack

Mike was extremely helpful, accommodating and flexible. He exceeded my expectations and I look forward to continuing to work with him.

Computer Lessons

FAQs

What is your typical process for working with a new customer?
Support Customers I provide customers the convenience of having their Mac, iPad or iPhone difficulties resolved from the comfort of their home. Although, I do not provide physical repairs, most of the inquiries I receive are related to issues that can be resolved in a 1 hour visit. Training Customers I will help you to build a road map, specified by you, of where you want to go with your devices and how we're going to get there. I will teach you how to use your resources to answer questions on your own and I will show you, step-by-step, how to conquer this technology!
What education and/or training do you have that relates to your work?
I am a former Apple Store Genius Bar technician so I have several relevant certifications from the time working with Apple directly. I am also an Apple Certified Support Professional which is an industry-grade certification training program and exam offered by Apple. I have spent a decade working with Apple products in a professional capacity and I can teach you how to get more out of your devices than you are now.
How did you get started doing this type of work?
I love everything Apple makes. I wanted to know everything about how they work. As a result, I became a resource for my friends and family to understand more about how to use them. I do this to witness the excitement someone feels when they learn something new and put it to use right away.