FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the scope of the project. We offer fair and competitive rates for all of our services, and we’re committed to providing high-quality results that fit your budget. We provide free estimates upfront, so you’ll know exactly what to expect. We’re always happy to work with you to find solutions that fit your needs and budget.
- What is your typical process for working with a new customer?
When working with a new customer, we start by offering a free estimate to visit the site, assess the scope of work, and understand your needs. During this visit, we take the time to listen to your goals and answer any initial questions you may have. Once we’ve gathered all the necessary details, we develop a customized plan tailored to your requirements, ensuring the highest level of craftsmanship. Throughout the process, we ensure open communication so you’re always informed and involved. Once we’ve agreed on the details, we proceed with executing the plan, making sure to deliver the quality results you expect and deserve.
- What education and/or training do you have that relates to your work?
We have been proudly serving this industry since 1997, with a deep-rooted history of craftsmanship passed down through generations. Our skills are honed through years of hands-on experience, working on a wide variety of projects. While formal education has played a part in enhancing our knowledge, it’s the hands-on experience and the tradition of quality craftsmanship that truly set us apart in this industry.