FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every client's needs are different, so pricing depends on the scope of the project and the level of support you need. Some clients may only need a strategic resume review or career consultation, while others benefit from a more comprehensive package that includes resume development, LinkedIn optimization, cover letters, job-search strategy, interview preparation, or career coaching. I begin by learning about your goals and determining where I can provide the greatest value. From there, I can recommend the service or combination of services that best fits your needs. My goal is never to sell you services you don't need. I believe in providing personalized, practical support that helps you move forward with greater clarity and confidence.
- What is your typical process for working with a new customer?
I begin with a conversation. Before making recommendations or revising a document, I want to understand where you are in your career, what you're trying to accomplish, what's working, and where you may be getting stuck. Depending on the project, I may review your current resume, LinkedIn profile, target job descriptions, previous career materials, and other relevant information. We then clarify your target roles and develop a strategy based on your experience, strengths, accomplishments, and goals. For resume and career-document projects, I focus not only on writing and presentation but also on positioning, accomplishments, keywords, ATS considerations, and alignment with the opportunities you're pursuing. You'll have the opportunity to review the work and provide feedback to ensure the final materials accurately represent you. For coaching and job-search engagements, we may also work on LinkedIn strategy, networking, application strategy, AI-assisted job-search techniques, interview preparation, and offer or salary discussions. The process is collaborative. I don't believe in cookie-cutter resumes or one-size-fits-all career advice.
- What education and/or training do you have that relates to your work?
I earned a Bachelor of Arts in English, graduating magna cum laude, and have more than 20 years of experience in professional writing, editing, career documents, and publications. My professional development has included participation in the National Résumé Writers' Association and specialized training in editing, publishing, quality control, and project management. Courses and programs have included the Short Course for Journal Editors, AAP/PSP Journals Boot Camp, Quality Control in Publications, and Project Management for Publications. In addition to formal education and training, much of my expertise comes from years of hands-on experience working with professionals to communicate their experience, accomplishments, and value effectively.