Infinite Solutions

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Computer issue

Computer type

Desktop or laptop

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About

Infinite Solutions is a small business of one. However I have been working with computers since 1988. I am employed fulltime as an IT Specialist / Systems Engineer. However I provide service for my customers evenings and weekends which is when they need it most. I have also worked in the electrical fields and telephone. Which gives me other experience that compliments my computer consulting, adding experience with wiring, electrical code and cabling. I am a good honest contractor, with budget pricing and good work ethics. I stand behind all my work and my references can share their experiences.

Overview

Hired 14 times

Background checked

1 employee

31 years in business

Business hours

Sun10:00 am - 8:00 pmMonClosed

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, Venmo, and Zelle.

Services offered

Computer issue

Computer not turning on

Slow computer performance

Virus or malware

System error or blue screen

Computer type

PC

Desktop or laptop

Desktop

Laptop

Projects and media

Reviews

Customers rated this pro highly for responsiveness, work quality, and value.

Exceptional 5.0

12 reviews

5

100%

4

0%

3

0%

2

0%

1

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Read reviews that mention:

Skyler M.

Oct 27, 2015

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Hired on Thumbtack

I could not access my primary 2TB HDD that contained a lot of important data and digital images. The drive worked fine the night before but when I booted up my computer the following morning, there was no trace of it on the computer. After a couple of hours of posting questions in various forums and not making any headway, I realized I needed to bring in the big guns--meaning someone who knew their way around a dead hard drive. I wasn't sure how to find the best person or company to help me with my problem. I stumbled upon Thumbtack and learned that it could provide a list of local companies/people to help me with my issue. I had to describe my problem and in less than hour I had three people/companies presenting an amount they would charge me to fix my drive. I called all three companies and I knew I wanted to go with Infinite Solutions to fix my drive without question. The gentleman I spoke with--I'm blanking on his name right now--was the person who worked on repairing my drive. He was knowledgeable; he listened patiently and didn't rush me as I peppered him with questions about the drive. He answered all my questions in a clear, easy-to-understand voice that was without a heavy accent which I find nice in these days with everything outsourced. With the technician explaining the process of data retrieval in a general way, I felt so much better because I knew my situation was not so dire as I had feared. I shipped my drive to Infinite Solutions and by the next day the tech had received the drive and was already contacting me with an update which was good news! After examining the drive, he had determined that all of my data could be restored. Within less than one week I had my data recovered--the drive was a loss. I highly recommend Infinite Solitions to anyone dealing with a problematic hard drive that holds your important data--your life on it--that u need retrieved in a timely and secure manner. The price paid for the drive was very competitive and well worth the money.

Data Recovery Service

Derrick S.

Oct 27, 2015

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Hired on Thumbtack

Network Support Services

OD M.

Mar 17, 2015

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Hired on Thumbtack

I want to thank Mr. Borris in providing me with superior customer service in the repair of my laptop, which contracted a vicious virus. I rate him 5 stars and would not hesitate in recommending him to any and all who want great service and workmanship. O D Madison Jr

Computer Repair

Brian F.

Dec 4, 2019

•

Hired on Thumbtack

Details: PC • Desktop • System error or blue screen • My home, venue, etc.

Computer Repair

Saam F.

Jul 15, 2015

•

Hired on Thumbtack

James was great, I wish I could hire him for my own company but we was performing a home network installation job for me remotely. As such, communication and trust is very important and James did that really well. He went above and beyond the call of duty when the ISP was having issues, and he communicated with me over Skype to ensure some things were done to my satisfaction. Within a few hours he had installed new cable service, connected cable to my TV (along with singer net) configured my home WiFi to communicate with my Nest thermostats, and even connects and tested my printer. He did it all while I wasn't even home. Great jo, I can't wait to use him again. jamesJames e

Network Support Services

Credentials

Background Check

James Borris

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is very low. I try to offer great service at a reasonable price.
What is your typical process for working with a new customer?
I like to introduce myself. Discuss the problem or task they have and then offer a solution along with my rate and estimates.
What education and/or training do you have that relates to your work?
I studied computers in school. I had on the job training will working for a computer repair company as a bench tech for three years. I was a bench tech for CompUSA. I have been to many Microsoft classes, including Windows Server, Active Directory, Powershell, Hyper-V, etc. I am also trained in vmWare.