FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We ONLY charge hourly for troubleshooting. Everything else is by the task so there is no question on pricing. We always give a worst case scenario on price and rarely ever go over.
- What is your typical process for working with a new customer?
We arrange a meeting, discuss options both for the work to be done, and payment/ invoicing. We agree to all terms and discuss our general background.
- What education and/or training do you have that relates to your work?
18 years experience, master license. Went to trade school and have tens of thousands of hours in field experience.