RAK Heating & AC LLC

Top Pro

$150/on-site estimate

(waived if hired)

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Responds in about 2 hours

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About

I’ve been in the trade for nearly 20 years now and enjoy what I do especially when customers complement my work. I don’t cut corners so I make sure everything is up to code. Not only do I do HVAC work, but I also do some plumbing work. For example, I repair or replace water heaters, garbage disposals, leaking water pipes. I also have replaced kitchen and sink faucets. I’m reliable and honest. Why spend a ton of money with larger companies when you can get the same service & equipment for a lot less? Thank you for giving me an opportunity to work in your home.

Overview

Current Top Pro

Hired 542 times

Serves Baltimore, MD

Background checked

1 employee

22 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2025

2024

2023

2022

Projects and media

Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

271 reviews

5

99%

4

1%

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Read reviews that mention:

Moe B.

1 month ago

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Hired on Thumbtack

Russ was great from the start. From initial consultation, payment flexibility, and an overall great job removing and installing my water heater!

Details: Yes, the location has an existing heater • Electric tank • I would like the pro to buy the water heater • House

Water Heater Installation or Replacement

Chris T.

Nov 26, 2025

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Hired on Thumbtack

Russ was communicative, efficient, knowledgeable and professional. He responded quickly, provided clear options, explained everything well. I was impressed that he was able to come the day after my request and replace my leaking water heater. All the work was done as stated professionally, quickly and effectively. I highly recomment Russ and RAK Heating. Thank you.

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like the pro to buy the water heater • House

Water Heater Installation or Replacement

Chelsea L.

Sep 30, 2025

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Hired on Thumbtack

I moved into my condo this past May and didn’t have an inspection done on my HVAC and hot water heater. Russ was very knowledgeable about both systems, performed Fall maintenance on my HVAC, and let me know of their general conditions. Will definitely hire him again next year for future maintenance, etc.

Details: Routine maintenance • No problem, just need maintenance • Gas tank • Closet • Condo/Apartment

Water Heater Repair or Maintenance

M E.

Sep 22, 2025

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Hired on Thumbtack

Excellent service in replacing my old water heater and bringing the new system up to code. everything was left clean, and the pipe routing was nice and neat, very professional.

Details: Yes, the location has an existing heater • Gas tank (standard) • I would like the pro to buy the water heater • Townhouse

Water Heater Installation or Replacement

Jae H.

Sep 3, 2025

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Hired on Thumbtack

I had a water heater repair by RAK. Russ did an excellent job in diagnosing and repairing my water heater. I contacted several other companies and when I mentioned my water heater is not working, most of the companies started to ask how old is my water heater (it is 9 years old) and were so eager to sell a new water heater unit rather than listening to what problems I have found with my water heater. Water heaters have a light that gives out error codes and I explained about the code to other companies but seems to be negligible or ignorant of what I have explained. A long story short, the problem was my blower (power vent) and as soon as it was replaced, my water heater works great. Russ was able to diagnose the problem and able to find how the blower got broken.

Details: Repair • No hot water • Gas tank • Basement • House

Water Heater Repair or Maintenance

Credentials

Background Check

Russ Knight