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About
Computer Rescue MD treats every customer and their needs uniquely. We take the time to look at each issue and figure out the best way to repair your device. We offer fair and honest solutions to your problems and discuss the best course of action with you prior to making any changes. Computer Rescue MD believes in straightforward answers to your issues and we will advise you if we believe your computer is more expensive to repair than it would be to replace.
Computer Rescue MD offers extended hours, call us any time or day of the week. We have staff available to address your issues as soon as possible. It is easy to contact us via phone, email or text, whichever is most convenient for you and we will get back to you quickly.
Overview
Hired 97 times
Background checked
21 employees
24 years in business
Business hours
Sun10:00 am - 10:00 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Square cash app, and Venmo.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
2018
2017
2016
Services offered
Computer issue
Computer not turning on
Cracked or damaged screen
Slow computer performance
Virus or malware
Computer type
PC
Desktop or laptop
Desktop
Laptop
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, responsiveness, and professionalism.
Excellent 4.9
59 reviews
5
92%
4
5%
3
3%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Jessica W.
Oct 10, 2020
•
Hired on Thumbtack
The quality of work done by this computer company is exceptional! Josh came to my home and was done restoring my computer within 2 hours. He explained everything that was being done and was very friendly. I will def be using this company for future services.
Details: PC • Desktop • Virus or malware • My home, venue, etc.
Computer Repair
John K.
Mar 14, 2016
•
Hired on Thumbtack
Josh and his team did a great job repairing my computer. They were prompt, professional and easy to work with. Their price estimate was accurate and my PC is humming along with no problems. I would gladly use them again and recommend them to my friends.
Computer Repair
Devonta W.
Jun 8, 2017
•
Hired on Thumbtack
I would like to thank Josh for the outstanding job that he did on my computer Real professional respond back always and on time and just a nice guy I would recommend him to anyone will use again if I have any problems in the future and he just go above and beyond to make sure that you feel comfortable and just getting your Computer fixed and overall at a reasonable price thanks again my man
Computer Repair
Mary F.
Aug 21, 2018
•
Hired on Thumbtack
Josh Ruby is a technically savvy individual who quickly assessed the problem with my laptop. The laptop was functioning very slow, getting hung up and the speakers and microphone quit working. He picked up the laptop , repaired it and returned it to me in less than 48 hours. He was very friendly and explained that there was a virus on the laptop which caused the issues. He also described the actions he took and answered my questions in easy to understand terms. I will continue to reach out to Josh for any future computer issues.
Details: PC • Laptop • Slow computer performance • I travel to the computer technician
Computer Repair
Moniesha a.
Mar 3, 2021
•
Hired on Thumbtack
I am beyond pleased with the service from computer rescue! I needed help with fixing my laptop because it was lagging and kept freezing up. I was desperate to have the problem fixed when I reached out to computer rescue. Not only was the problem with my laptop diagnosed, it was fixed and now runs faster than ever! The customer service was also great and I was responded to quickly and professionally. I would highly recommend this service.
Details: PC • Laptop • Slow computer performance • My home, venue, etc.
Computer Repair
Credentials
Background Check
Joshua Ruby
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Please see us at computerrescuemd.com
What is your typical process for working with a new customer?
We start with listening to the problem as described by the customer. Then we preform a free diagnostic to determine the root cause of the problem. This allows us to give the best repair and solution to someone.
What education and/or training do you have that relates to your work?
I have gone to technical training school with over 15 years of experience working from Best Buy's Geek squad, private companies, and large health care facilities.
