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About
I currently have 5+ years of I.T. experience throughout the DMV area. I have worked mostly in corporate environments with Dell and Lenovo Laptops/Desktops. I also have experience with many HP and Xerox based printers.
I feel satisfied when the person I am assisting is satisfied. I don't like to leave anyone with doubts and therefore, I will try my best to meet every expectation from every person.
I have always loved to build and improve people's lives when it comes to technology. I like to learn and improve myself on every project I have ever completed and will strive to do the best that I can.
Overview
Hired 21 times
Background checked
1 employee
11 years in business
Business hours
Sun12:00 am - 11:59 pmMon6:00 pm - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, Square cash app, Venmo, and Zelle.
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
My customers travel to me
I travel to my customers
I work remotely (phone or internet)
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
16 reviews
5
100%
4
0%
3
0%
2
0%
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Read reviews that mention:
Rafael N.
Jan 3, 2022
•
Hired on Thumbtack
Five stars are not enough to rate Frabricio. I had a problem with my desktop for the past two years, and he was able to find the issue, fix it thoroughly, and to top it off, update my Lenovo. He showed and walked me through each problem, remotely, and I can say I learned a lot, though I am not too sure whether I am ready to take a swing to my next project, an aging lap-top. That will be left for him, and I am surely going to seek his expertise again pretty soon. Excellent job!
Details: PC • Desktop • Troubleshooting needed to determine issue • Remotely (phone or internet)
Computer Repair
Linda I.
Jan 7, 2022
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Hired on Thumbtack
Hard to say enough good things about Fabrizio. He was knowledgeable, patient and professional. He methodically went through the process of diagnosis and repair, sticking with it until everything was fixed - and he did it all remotely. I can honestly honestly say he goes above and beyond - at a fee that is more than fair. I have never recommended a computer tech before, but I recommend Fabrizio.
Details: PC • Laptop • System error or blue screen • Remotely (phone or internet)
Computer Repair
Susan b.
Dec 27, 2021
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Hired on Thumbtack
Fabricio went above and beyond my expectations for service. I could not be more pleased with my experience. My computer is running better than ever and the price was very reasonable.
Details: PC • Laptop • Troubleshooting needed to determine issue • At the pro’s location • Remotely (phone or internet)
Computer Repair
Rakesh M.
Dec 29, 2021
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Hired on Thumbtack
I had an issue and Fuber Tech was not physically close but remotely was able to advise my best next steps and even with whom; I am sure they saved me hundreds because I was able to verify their diagnosis with the local shop and decide the fix was not worth it. Here’a the thing, he said don’t worry about the advice- it’s on him! Who does that in 2022!?!?!? Got his immediate number and will contact if any issues in the future.
Details: PC • Laptop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Edmund S.
Jan 7, 2022
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Hired on Thumbtack
The gentleman was professional, patient, knowledgeable, proactive and took his time to explain what he was doing. The man knows his trade and demonstrated mastery of his craft throughout the process. As a first-time user of your Thumbtack, I can honestly say that he is a good ambassador. All of my data from my old desktop was backed up and transferred to my new desktop. In addition, he set setup my two new desktops and my new laptop. First time using Thumbtack and will use it again.
Details: PC • Desktop • Computer not turning on • My home, venue, etc. • Remotely (phone or internet)
Computer Repair
Credentials
Background Check
Fabricio Martinez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I will never charge if I’m unable to resolve the issue.
Growing up I always encountered companies that would try to resolve my computer problems but would charge a fee without guaranteeing a solution to the problem.
If I see that a project/problem that may be out of my scope of experience, I will let the client know and may even point them in the correct direction if I can.
What is your typical process for working with a new customer?
I like for customers to explain their problem/s in their own words as much as possible. I ask multiple simple follow up questions that may help me narrow down the cause of the problem. Most of the times we discover that it may be more than one problem happening.
What education and/or training do you have that relates to your work?
I graduated from a vocational program called Year Up, have completed some college towards my Computer Science degree, and currently have 5 years of experience (mostly in hardware/software troubleshooting and batch scripting) working in the I.T. field full time for different companies.
