FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide upfront, transparent pricing with no hidden fees. Every project is priced based on the scope of work, materials, and complexity to ensure you receive a fair and accurate quote. We offer free estimates for most services and provide discounts for multiple services completed during the same visit. Larger remodeling projects receive detailed written proposals so you know exactly what to expect before work begins. Our goal is quality craftsmanship, honest pricing, and lasting result. No cutting corners.
- What is your typical process for working with a new customer?
1. Initial Consultation: We discuss your project, goals, timeline, and budget through Thumbtack, phone, or text. 2. Estimate: We schedule an on-site visit (when needed) to assess the project and provide a detailed written estimate. 3. Scheduling: Once the estimate is approved, we confirm your service date and keep you informed every step of the way. 4. Project Completion: We complete the work with quality craftsmanship, respect your home, and leave the workspace clean. 5. Final Walk-Through: Before we finish, we review the completed work with you to ensure everything meets your expectations. Our goal is to make every project stress-free by providing honest communication, reliable service, and workmanship you can trust. We treat every home as if it were our own.