V-Tec - Mac, PC, & IT Build/Install/Repair/Service
V-Tec - Mac, PC, & IT Build/Install/Repair/Service

V-Tec - Mac, PC, & IT Build/Install/Repair/Service

Top Pro

$75
estimated price


Online now

Introduction
V-TecProStop We have 35-plus years of experience and are located conveniently in Upper Marlboro, MD. We provide IT and computer services and tech support for residential and commercial customers in the DMV area (DC, Metropolitan MD, Northern VA) and sometimes beyond. We are a company that takes the time to ensure your technology issue has been resolved to your satisfaction. A few of our services: - Hardware / Software Upgrades & Installation - Mac & PC / Notebook Repair & Service - Custom PC Builds - Computer Case Cleaning / Fans / Heatsinks / Vents, etc. - Virus / Spyware / Trojan Removal - Deal with Scammers - Fake Microsoft/Fake PC Support/Fake Amazon/Fake Geek Squad Scam Emails, Browser Hijacks, etc. - New Computer Setup / Operating System Installation - Printer Setup - Wireless Setup / Troubleshooting - Data Backup / Recovery (Soft Recovery) / Transfer - Remote Desktop - Network Setup - Server Setup / Support - Commercial Structured Wiring - Solar Panel WiFi/Network connect - And more, just ask We do not service or repair: - Unsupported computers (Mac or PC) - meaning over 5 years of age on average - Cellphones and Tablets - Any Microsoft Surface Products - Any Chromebooks - Any Game Systems - Monitors/TV's (exception is laptops) - Any non-computer based electronics (including peripherals) - Any iPod's or MP3 Players - Soldering/Micro-soldering - Printers - External Computer Mice/External Keyboards/External Monitors - No Hard Drive Repair - Liquid Damage We strive to provide the best customer service possible by offering fair and honest solutions to your problems. And we do our best to communicate in a way that all of our clients can understand without having to know all of the technical jargon. We enjoy working with and taking the time to educate our clients in current technology while meeting their technology needs. We also enjoy helping people of all ages and have clients ranging in age from mid-20’s to late-80’s all with varying degrees of tech savviness. And just and FYI, for us when you are having an issue we firmly believe in the philosophy that there are no dumb questions just as there is no job that is too small so please don’t hesitate to ask. We service and repair both Mac’s and PC’s. We also do full custom computer builds. We will always provide an honest assessment of both the problems and the solutions. In today’s digital world it is easy to underestimate the impact that our devices have. From important pictures to music to documents we understand the importance of the files that you have collected. Whether it is recovering a profile to move to a new machine or getting a broken one up and running we understand the sense of panic of not having those files can cause. Many services can be done onsite, upgrades (hardware, software), installations, etc. but some services must be done in shop, diagnostics/repairs, data transfers/migration/cloning, PC builds/rebuilds, etc. Please note that while Thumbtack gives you preference locations for the service you desire that the work you want may dictate something different. That is why they are called "travel preferences" and not "travel requirements". Many services can be done onsite/in home but some, specifically many physical repairs, are an in shop only service both due to their nature, tools that may be required, and that it can be messy process and we don't want to mess up any surface in your home. Other things like new system setup, software installation/upgrades, network configurations, etc. can be done onsite/ in home. Different situations call for different processes.
Overview

Current Top Pro

Hired 584 times

27 similar jobs done near you

Background checked

1 employee

9 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram, Twitter

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2021

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2019

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2018

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2017

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2016

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Specialties
Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Exceptional 5.0

352 reviews

5
97%
4
2%
3
1%
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Read reviews that mention:


pro avatar
Dannie L.
Mar 18, 2024
·

Hired on Thumbtack

Hired on Thumbtack

I was extremely impressed with Mr. Arrington's professionalism. Once provided with my issues, my laptops serial number, and model #, he quickly provided me a written analysis complete with part & labor cost as well as advising me the best route to take based on the age of my computer. His honesty and transparency were GREATLY appreciated, and I plan to reach out again the next time my family or I have any kind of computer repair needs. ⭐️⭐️⭐️⭐️⭐️

Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Martha V.
Nov 6, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Werter set up my new computer after my old one died, and recovered all of my apps and files. He is very knowledgeable about Apple and PC devices, and he provided excellent advice on needed accessories, including a new backup hard drive. He worked efficiently and provided great customer service for a reasonable fee, followed up after the appointment to make sure everything was working, and was readily available to answer questions afterwards. He is a great problem solver. I would highly recommend him for IT build/install/repair services.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Judy P.
Jun 11, 2024
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Hired on Thumbtack

Hired on Thumbtack

Werter is very knowledgeable and helpful. He helped us set up our tv as he worked on the install of a new computer. We’re very happy with service provided and plan to use him for future tech needs.

Details: PC • Desktop • Troubleshooting needed to determine issue • My home, venue, etc.

Computer Repair
pro avatar
Dr. B.
Mar 7, 2024
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Hired on Thumbtack

Hired on Thumbtack

My computer is fixed!! He did a excellent job with his instructions via our telephonic call. He is competent and a seasons IT Technician. I will use him again if needed.

Details: PC • Desktop • Virus or malware • My home, venue, etc.

Computer Repair
pro avatar
Alexander X.
Nov 10, 2023
·

Hired on Thumbtack

Hired on Thumbtack

Provided excellent service and insight on what the core issue was. He explained it in a way that was easy to digest and understand. I would definitely continue coming back if I run into other computer issues.

Details: PC • Laptop • System error or blue screen • At the pro’s location

Computer Repair
Credentials
Background Check

Werter Arrington

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