FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer very affordable and competitive rates. We detail our cost estimate within Thumbtack. Please review the estimate that best fits your needs. We also provide a 10% discount to Veterans and First Responders.
- What is your typical process for working with a new customer?
We introduce ourselves to each client and give them a overview of the experience that we have in the business. We talk with the client to get a clear understanding of what services they need. Next we make recommendations on what services will need to be performed in order to get the expected outcome. We review with each client our experience in handling previous jobs that were are similar in nature to theirs.
- What education and/or training do you have that relates to your work?
All technicians have taken courses to keep up to date with the standard industry practices. Every cleaner takes courses on Blood borne Pathogens, green cleaning. We are in the process of getting every staff member certified in Green Cleaning Services as offered by the International Janitorial and Cleaning Services Association.