FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer fair, upfront pricing based on the amount of junk, labor involved, and disposal costs. No hidden fees. Free estimates are available, and we offer discounts for seniors, repeat customers, and multiple-item pickups. Same-day or urgent service may have an additional fee depending on availability.
- What is your typical process for working with a new customer?
We have hands-on experience in hauling, moving, customer service, and safe handling of heavy items. We understand proper loading techniques, responsible disposal practices, and how to complete jobs efficiently while treating customers and their property with respect.
- What education and/or training do you have that relates to your work?
We have over 5 years of hands-on experience in hauling, moving, junk removal, and customer service. We understand safe lifting practices, proper loading techniques, efficient cleanout methods, and responsible disposal. Our experience allows us to complete jobs quickly, safely, and professionally while treating every customer's property with care and respect.