Computer Doctors

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Experience level

Student age

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About

I have many years dealing with customers and complex issues. I go out of my way to fix customer issues and provide total satisfaction. This in term is like a primary doctor. Providing long term care. Meeting people and building a long lasting technical support friendship. Learning the new technologies and adapting to the ever changing types of new technologies. Providing this support to customers that are just learning a new technology makes me feel great knowing I can provide outstanding services within that new technology.

Overview

Hired 6 times

Background checked

3 employees

31 years in business

Business hours

Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm

Payment methods

This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, and Square cash app.

Services offered

Topic areas

Understanding pc

Understanding mac

Spreadsheets

Word processing

Work location

My customers travel to me

I travel to my customers

Reviews

5.0

2 reviews

5

100%

4

0%

3

0%

2

0%

1

0%

Latoya M.

Oct 19, 2016

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Hired on Thumbtack

Mr. Vinny was completely professional, personable and very reasonable. I will definitely continue to use him for any future computer repairs.

Computer Repair

Charles K.

Nov 20, 2016

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Hired on Thumbtack

Vinny cleaned the interior of my printer which was leaving streaks of ink on every page printed. He was very thorough with the cleaning with an excellent result. His price was very reasonable. Printer now works beautifully and Vinny saved me the cost of a new photo printer; Thanks, Vinny!

Printer Repair

Credentials

Background Check

Vincent Cromwell

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
I have all the pricing on my Website and in some cases I may give the customer a much lower quote that what I have on my website.
What is your typical process for working with a new customer?
Fill out questionnaire and describe in detail all issues.
What education and/or training do you have that relates to your work?
My first job was with Microsoft corporation. I started out when you had to insert a 5.25 inch disk into the computer to start the operating System. Windows 2.0 to windows 10. Mac OSx 10 Cheetah to Yosemite. Currently studying El Capitan.