Sorry this pro can’t do your job, but we know other pros who can. Check them out
About
I have many years dealing with customers and complex issues. I go out of my way to fix customer issues and provide total satisfaction. This in term is like a primary doctor. Providing long term care.
Meeting people and building a long lasting technical support friendship. Learning the new technologies and adapting to the ever changing types of new technologies. Providing this support to customers that are just learning a new technology makes me feel great knowing I can provide outstanding services within that new technology.
Overview
Hired 6 times
Background checked
3 employees
31 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Google Pay, PayPal, and Square cash app.
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
My customers travel to me
I travel to my customers
Reviews
5.0
2 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Latoya M.
Oct 19, 2016
•
Hired on Thumbtack
Mr. Vinny was completely professional, personable and very reasonable. I will definitely continue to use him for any future computer repairs.
Computer Repair
Charles K.
Nov 20, 2016
•
Hired on Thumbtack
Vinny cleaned the interior of my printer which was leaving streaks of ink on every page printed. He was very thorough with the cleaning with an excellent result. His price was very reasonable. Printer now works beautifully and Vinny saved me the cost of a new photo printer; Thanks, Vinny!
Printer Repair
Credentials
Background Check
Vincent Cromwell
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I have all the pricing on my Website and in some cases I may give the customer a much lower quote that what I have on my website.
What is your typical process for working with a new customer?
Fill out questionnaire and describe in detail all issues.
What education and/or training do you have that relates to your work?
My first job was with Microsoft corporation. I started out when you had to insert a 5.25 inch disk into the computer to start the operating System. Windows 2.0 to windows 10.
Mac OSx 10 Cheetah to Yosemite. Currently studying El Capitan.
