FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Every floor and home has unique needs, so we customize our quotes based on the exact material you choose, your room dimensions, and the condition of the subfloor beneath. To give you the best, most accurate number without any surprise fees, we offer free in-home consultations. Could we schedule a time to take a quick look?
- What is your typical process for working with a new customer?
We don't just sell floors; we act as your flooring consultants. First, we listen to how you use the space so we can recommend the perfect material whether that's waterproof LVP for a busy family, or premium hardwood. Then, we manage the entire process, providing clear communication, dust-containment during removal, and expert installation so your new floors last a lifetime.
- What education and/or training do you have that relates to your work?
He has builded total houses from ground up.