What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is unique among independent lesson providers. Most teachers, schools and services charge a per lesson or monthly fee with the understanding that if you miss a lesson without providing proper notice, you have forfeited that lesson and its associated fee.
We understand that last minute circumstances make it difficult to provide 24 hours notice all the time for cancellations, so we bill for lessons and appointments separately. If you need to miss a lesson, you will simply have to pay the nominal expense of scheduling another appointment rather than purchasing another lesson. Further details are available on our website.
What education and/or training do you have that relates to your work?
We regularly participate in clinics, masterclasses, online courses and conferences sponsored by the National Association of Teachers of Singing, the National Association of Music Educators and the Music Teacher's National Association.
How did you get started doing this type of work?
We love positively affecting people's lives and helping my students reach personal goals. Spikes Music Services was founded with the goal of inspiring musicians the way we were inspired by our own teachers.
What types of customers have you worked with?
There is no common job when each student has his or her own goals and objectives. Commonly we see clients who desire to increase their range, build power, learn proper breath support, learn to read written music and eliminate bad habits.
Describe a recent project you are fond of. How long did it take?
We recently had a student who was preparing herself for a CD release but was having a a number of vocal issues with swelling of the cords due to allergies. We implemented a plan to help minimize the swelling and get her in tiptop vocal condition for her CD release.
What advice would you give a customer looking to hire a provider in your area of work?
Do your research! We at Spikes Music Services are firm believers in the value of education as an investment and as such, we want our clients to be sure they are getting their money's worth.
Often customers will choose the service provider who has saturated the market with the most advertisements but we encourage anyone looking for lessons to dig deeper. Consider the ultimate cost of those advertising dollars and infrastructure and how those costs affect the value of your investment.
What questions should customers think through before talking to professionals about their project?
Any individual seeking private music instruction especially voice lessons where a risk of personal injury is possible, should know that independent music teachers are held only to their own standards. Unlike barbers, tax preparers, engineers, accountants, lawyers, real estate agents and most other professional service providers, we are not required to be licensed or subjected to regulation by any government or other professional organization. Spikes Music Services believes in maintaining the highest level of service for our clients.