FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We charge an hourly rate and sometimes will flat rate smaller jobs such as TV installs
- What is your typical process for working with a new customer?
It really depends on the job, but I generally ask questions that pertain to what it is they are trying to do. If it is a TV hang I will ask "how big is the TV" "what kind of mount are you looking to use" "what are you trying to hook up to your TV" etc. then if it makes sense to do so, I will usually go look at the Job. and proceed from there.
- What education and/or training do you have that relates to your work?
I went to Wentworth Institute of Technology for Electronic Maintenance Technology and have worked in the Audio Video Industry for 17 Years. I hold many industry certifications and pursue ongoing training for my industry.