Stone Coast Handyman

Thank you for the feedback, Sopon. Originally you contacted me to build a "small shed from wayfair", to which I informed you we'd be happy to do but I only had 1 person available. Upon arrival, Lonnie learned this was a significantly large 10x16 shed that would require Lonnie to build a foundation and flooring platform - before he could even construct the shed. This should have been a 2-3 man job, lasting 3-5 days. It took Lonnie, by himself, 8 days to complete, which is quite fast considering the scope of the project. Additionally, because you had expressed a concern over budget, I even discounted our rate and only charged you for 4 days plus the materials necessary to build the foundation. Lastly, the "something you need to care and finish" are the severely warped doors that came with the kit, which Lonnie explained would need to rest on a flat, dry surface for 7-10 days. They had been left outside in the elements and warped so badly they couldn't be installed properly. All this being said, I respectfully disagree with your understanding of the circumstances, and considering I discounted our hourly rate to fit your budget constraints - I'm quite shocked you elected to leave a poor review. We have worked incredibly hard to build our reputation, and as a small business it's hard to compete with the big guys - reviews and word if mouth are our biggest advantage. It's unfortunate you elected to go out of your way and give us a 3 star review, much like we went out of our way to complete your urgent shed project asap, constructed well, clear communication and timeline set prior to start, and with the staff we had available, and at a reduced hourly rate. Kind Regards, Brooks