Your Online Computer Shop

South Berwick, ME

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About this pro

How does your business stand out?

At Your Online Computer Shop, our focus is providing our customers with the highest standards of service, reliability, and satisfaction. We provide local in home / in shop computer repair & upgrade assistance to the Southern Maine and the NH Seacoast Region as well as training & Online remote computer support nationwide.

What do you enjoy about the work you do?

I guess the satisfaction of helping people out and the reaction I get when I fix their problem.

Location

South Berwick, ME 03908

Website

Background check

Complete

Years in business

12

Number of employees

1

Times hired on Thumbtack

1

Reviews

11 Reviews
  • Barbara V. Jun 25, 2017
    VERY good customer service. They followed up next day to be sure that I was happy with the work that was done. Highly recommended. Would not hesitate to use them again.
  • Darwin H. Jun 23, 2017
    My daughter was working with YOCS; contact her at .
  • Maribeth H. Jun 13, 2017
    Cliff always does a great job diagnosing and repairing my laptop!
  • JP W. Mar 13, 2017
    Problem solved!!
    As always, timely service and fast response to my computer problem! Thank you!
  • Eric C. Jan 26, 2017
    Fantastic job
    Went above and beyond to ensure I was satisfied with the end result. thank you.
  • Paul S. Oct 27, 2016
    Great Service!
    Cliff is awesome to deal with.very quick and efficient response
  • Pamela P. Oct 18, 2016
    IT problem solved quickly!
    Response time was fast and problem solved in no time with friendly service and good rates!
  • Stephen H. Sep 9, 2016
    Returning customer
    I have used Cliff a number of times on my personal computers. I have always been pleased with the results.
  • Dick W. Jun 18, 2016
    Computer was hacked by someone that was calling themselves Microsoft. Problem was found and fixed in a fast time as usual.
  • Jacqui C. Dec 31, 2015
    Exchange of files from one computer to a new one. Cliff was awesome. Completely dependable and available. Did the job quickly and was more than helpful. We have used Cliff a number of times and he is always extremely helpful and pleasant. He does great work.
  • Tammy M. Jun 27, 2014
    PC Computer Repair
    Verified Review
    Our computer was a mess, and Cliff cleaned it up very quickly, without me having to do anything or go anywhere! I couldn't imagine using anyone else!

Q&A

How did you get started doing this type of work?
I kind of fell into it. I started out by helping friends and family, got a couple of industry certifications and a full time job in Tech Support. Then eventually gravitated to starting my own business.
What types of customers have you worked with?
The most common type of work that I perform is Spyware & Virus removal with a complete computer tune up.
Describe a recent project you are fond of. How long did it take?
I was able to recover years worth of pictures and videos off of a failed hard drive. I restored the data. I then setup a scheduled backup for the customer so their data would be protected in the future.
What advice would you give a customer looking to hire a provider in your area of work?
Check the technicians credentials, certification and years in business. Not to say that certifications can replace experience or guarantee a quality technician, it will at least give you an idea about which techs are serious about being in the business and which techs are not. Also check their LinkedIn profile: www.linkedin.com/in/cgilliam I currently hold CompTIA A+ & Network+ as well as Microsoft MCSE (Microsoft Certified Systems Engineer) A+ - http://certification.comptia.org/getCertified/certifications/a.aspx Network+ - http://certification.comptia.org/getCertified/certifications/network.aspx