FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Check out my web site a good portion of my pricing is on there. The web site gets updated often and prices don't change much in this industry.
- What is your typical process for working with a new customer?
First and foremost make sure they are informed of the product and services their going to get. Make sure the applicable paperwork is filled out by them correctly and they understand it thoroughly. Answer any questions they may have about the work its self or the entire process. Let them know communication is key to a smooth working relationship
- What education and/or training do you have that relates to your work?
Every winter i do continuing education in conjunction with the professional groups and organizations i below with. I hold and internal training for my employees before things pick back up in the spring. There are events and work shops we participate in to learn and understand new laws and techniques in our industry to save the customer time and money.