PoolScapes By Burt Hoekstra
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Hired 10 times
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Repair of existing bathroom tiles or flooring material
Repair of existing bathroom cabinetry or fixtures
Install bathroom tiles or flooring
Install bathroom cabinets or fixtures
Update style
Replace fixtures
Fix water damage
Other damage
Residential
Commercial
Customers rated this pro highly for work quality, professionalism, and responsiveness.
7 reviews
5
57%
4
29%
3
0%
2
0%
1
14%
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Read reviews that mention:
Nov 13, 2016
Hired on Thumbtack
Sep 15, 2017
Hired on Thumbtack
Sep 27, 2017
Hired on Thumbtack
Oct 16, 2017
Hired on Thumbtack
Jul 18, 2018
Hired on Thumbtack
In addition, we paid more the than required down payment over 1 month in advance of the work and when he presented the remaining balance it seemed a bit higher than expected. After he left we noticed that we had inadvertently overpaid by $131.00. Despite numerous letters, the last of which was sent certified mail, we have had no response from Burt regarding our overpayment. We also discovered that there were a number of ‘holes’ in the vermiculite bottom and rather sizable “air” gaps in the 4 corners of the liner (suggesting the liner may be too small and had to be stretched creating a weak point for future failure of the liner.)
At the end of the day we feel we have no choice but to provide a negative review of Burt’s work and his responsiveness to our overpayment. Based on our experience, we would recommend looking for a different contractor if you are looking for pool work to be accomplished as quoted and without flaws.
Details: In ground • Outdoors • Chlorinated • A month ago or longer • Vinyl • Vinyl lining damaged or needs replacement