Current Top Pro
Hired 92 times
7 years in business
Cash, Check, Credit card, Square cash app
Currently a Top Pro
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jun
Jan - Jun
This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:
Maintain 6 feet of distance from customers
Wear masks during the job
Wear gloves during the job
Disinfect surfaces touched during the job
Photos and Videos
Great experience communicating with Don and a pleasant clean out experience on the day of. Thank you!Dec 27, 2017VerifiedHoarding Michigan's reply
Hi Chanel, Thank you for the review. We are always here to help you. Don
Don and his team helped us clean and organize our basement - we had a whole lotta toys and and old clothes that needed to go, but every time we tried to start, we became very overwhelmed. I didn't believe them when they said they'd get it done in 7 hours, but they did! They're enthusiastic and fun to work with, I never dreamed this could go so well or be so easy. Sometimes you just need a kick in the butt to get going! I cannot say enough great things about these people. Not only did they clear out our stuff, they organized it, cleaned up and set up our new room. We are thrilled. Hire them, you will be too!Oct 13, 2016Verified
I had contacted Don regarding an organization system that I needed installed. He was very prompt with getting me the quotation. I did not initially hire him however; when the contractor that I did hire decided to cancel the morning of the scheduled work date I called Don. He was very helpful and was able to get a contractor to my location within 3 hours. The work was completed that day and it looked great! The contractor, Scott, was very professional. Cleaned up after himself and was very respectful of working in my home. I can not say how grateful I am that Don was able to step in at such short notice and have the job done. Thank you!Jun 23, 2016Verified
I don't think of myself as a hoarder, but there ARE some overwhelming areas in my home that I have not been able to declutter - clearly I needed help. I was looking for help organizing and decluttering our cluttered and unusable basement, as well as getting other parts of the house under control. Don, the owner, told me not to be put off by the name of his company, and reassured me that they have 'seen it all' so I heartened to hear that, it made me feel less embarrassed about my messy areas, and I decided to go for it. Don is fabulous, he and his assistant came out to the house to see the scope of the job and after some discussion, we set some goals and talked about what to expect and set a date to start. So far, Don's crew (of 2 people this time) has worked one (amazingly productive) 2 hr stint and I am VERY happy with the results. They were very nice, and respectful of my house and property, and they moved FAST!! We got more accomplished in that 2 uninterrupted hours than I would have been able to do by myself in maybe 2 months or longer - no kidding. They were able to efficiently and nicely box and empty an entire room plus it's very full closet and move it's contents to the basement storage area and also vacuumed for me! Now I can move my elderly dad into that room. They were also able to help me clear space in the basement so the kids have room to play down there and it's not as overwhelming a task to declutter- there's room to move around now! I anticipate having them back, there's more to do, and I have hope now that I CAN reclaim my space. Thank you Hoarding Michigan!!!Dec 26, 2016Verified
After my husband passed away, I went through 9 months of fog. I put many of Mike’s things in a back room and as people gave me things, I would put them in a back room too. Before I knew it, the room was full. When I finally started to function again, I tried to tackle the back room but I was overwhelmed by both the magnitude of the job and the emotions involved in going through his things. I spoke with Don and Stephanie of Hoarding Michigan and we set up a date to go through everything. Stephanie came over on a Sunday and in three hours, we had the room cleaned out. It was such a relief. The only suggestion I would have is that the company name “Hoarding Michigan” is a little intimidating. How about something like Mess Masters, Chaos Conquerors or Clutter Control? No matter what their name, I plan on calling them in the spring when I clean out my basement.Jan 10, 2017Verified
- What should the customer know about your pricing (e.g., discounts, fees)?Pricing is kind of difficult until we see the actual project at hand. Basic organization is $ 75 an hour per organizer, usually leads into something more. Straight clean outs normally start at $2800.00 and comprehensive hoarding clean outs are priced based on project and need.
- What is your typical process for working with a new customer?In working with a new client, I want to understand what is going on in their life. Maybe it is just an organizing situation, or maybe wanting to rid themselves of a bunch of discards they do not want anymore. We also work with hoarding clients where I try to get to the root of the problem.
- What education and/or training do you have that relates to your work?I have been in the helps business all of my life. Usually people wouldn't want to come to me because I have never worked in anything that you want; it is what you need. I worked as an aftercare counselor and preplanning in the funeral business which was the most rewarding job of my life.