If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Zen Windows is a ZERO Pressure window replacement company. We have no salespeople. We offer online Quotes with just a little help from our prospective customers. We require NO DOWN PAYMENT and offer Direct access to the owner as well as experienced installers to work on your window and door projects. Zen Inc provides national franchise buying power and quality products from our window manufacturers Provia and Softlite. The lifetime transferable double warranty includes glass breakage.
Zen Windows West Michigan provides window replacement and does not provide window installation for windows that we do not sell.
Overview
Hired 1 time
Serves Caledonia, MI
Background checked
License verified
10 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Venmo.
Residential Builder – Maintenance & Alteration – Company
License state: MI
Background checked
Passed by David Mattoon on Oct 20, 2023.
Services offered
Window type
Double hung (slides up and down)
Sliding (slides sideways)
Fixed / picture (does not open)
Casement (pushes open on a hinge)
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, value, and punctuality.
Exceptional 5.0
27 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Erv G.
Jul 17, 2023
•
From Google
Dave delivered what he promosed. I installed the windows myself (11of them). I've installed other major brands and think the quality of the windows Dave sold me are better. I'm very happy with the service and product. The potos are the beginning of the project.
Zen Windows West Michigan's reply
Thank You Erv for your Endorsement. It is very kind of you to take the time to do this
Leela M.
Aug 8, 2023
•
From Google
Excellent product and customer service. Im very pleased with the process, especially given the setbacks from Mother Nature, as well as the end result! Will absolutely recommend this company to anyone who mentions a need of replacement windows. It was a win/win!
Zen Windows West Michigan's reply
Thank you Leela! We appreciate you allowing our team to help you and thank you for choosing Zen Windows!
Joe W.
Apr 21, 2023
•
From Google
Zen recently installed casement windows in our home and they have made a significant difference. They operate easy and quiet, our home is warmer and road noise less noticeable. The installer was very professional and did great work. I have had many positive comments from neighbors.
Zen Windows West Michigan's reply
Thank you Joe for sharing your experience with us. We greatly appreciate your business.
Hensler F.
Jun 3, 2023
•
From Google
The process to get a quote was the number one reason going with Zen Windows. Not having a pushy sales person in my house selling things I didn't want or need was just absolutely refreshing. I got the quote exactly for what I needed by communicating via email and phone and without anyone coming out to my house. Once I agreed to the price, someone came out to measure to validate, ordered the windows and I didn't have to pay until it was all installed. AMAZING, JUST AMAZING. I'm recommending to everyone. Service, responsiveness, professional and price made this experience better than I thought it would have been.
Zen Windows West Michigan's reply
Hi Keith
Thank you for the kind words and your endorsement of our process.
Jack W.
Oct 11, 2023
•
From Google
Are you looking for new doors or windows? You have questions, of course you do. You want to know that when you call, someone knowledgeable will be available with answers?Call Dave at Zen windows! We got a great new sliding door installed by his professional contractors who were top notch! Courteous, Efficient, on time and best of all did a great job on the install. No disappointments!
Zen Windows West Michigan's reply
It was a pleasure working with you. Thank you for the kind words. We are so glad you are enjoying your new patio door.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Best prices everyday. No gimmicks or discounts just honest pricing. Making sure that customers get the best value always.
What is your typical process for working with a new customer?
The process begins with a phone call to understand the project. The customer sends photos and a follow up phone call provides enough information to give a window or door quote. There is no sales pressure and customers are provided with literature and product information to inform their decision on their time.
What education and/or training do you have that relates to your work?
The owner has more than three decades of window manufacturing, installation and sales experience. David Mattoon will provide customers with window insight to ensure a successful project.