Hired 23 times
7 years in business
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Larry came out and provided a written estimate to clean the carpet, vinyl and tile floors in my mother's condo. He is very thorough and my family is happy with the result. His quote was the most competitive but I would choose him again for the quality of the work. Larry was a pleasure to work with and I recommend him for cleaning any type of floor.Jan 11, 2020VerifiedMichigan Stone and Surface Care LLC's reply
Thanks again for choosing me!!!
Excellent job on the carpet cleaning.Dec 6, 2019VerifiedMichigan Stone and Surface Care LLC's reply
Thanks again for giving us a shot!!
Larry kept in contact with me to confirm appointment and to reschedule as needed. The work done was quick and a quality job. My linoleum floors look brand new, the tile is finally clean and my carpets feel so nice and clean. Price was right too. Would use Larry again in the future when the floors get dirty again.May 29, 2019Verified
The carpet looks new after the job!! He was timely and polite. One wish for an improvement is that it would have been better if we were told the updated price from the initial quote, I was just surprised with a bit higher price.Sep 5, 2017VerifiedMichigan Stone and Surface Care LLC's reply
We thank you for the 5 star review! I wish that you had reminded me of the original quote. I have conversed with over 40 customers about pricing in the last week. I will refund you the difference.
Tile and Grout Cleaning
Larry did a great job with our tile, carpet and bathrooms. He did extra for us without charging more, and was really easy to work with.Apr 21, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?I am very reasonable with my prices. Many times, I have been negotiable. My goal is to satisfy the customers so that I can become a repetitive provider.
- What is your typical process for working with a new customer?I need to be patient, after I arrive on site. The customer needs to be very clear about describing the job that needs to be done. My job is to answer their questions and provide solutions to their every need.
- What education and/or training do you have that relates to your work?I have an M.B.A. in Business Administration, specializing in Accounting and Finance. I am detail oriented, efficient, and very prompt. My job at the job site is to manage my cleaning resources, reduce waste, the customer's time and preserve the Customer's Property.