Ascott Home Services LLC
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It’s free with no obligation to hire
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Reviews
9 reviews
Nina B.
Plumbing Pipe Installation or Replacement
Excellent, need some plumbing work done for my basement bar, Jenne contacts me in less than 15 min of my request and Rightway scheduled onsite free estimate, Ricky shows up on time and gave really good estimate and explain how it’s gonna work and finished everything within less than 3 hours after rick first showed up, definitely gonna use their services in future.
Sep 10, 2020VerifiedWas this review helpful?
Margaret D.
Plumbing Pipe Repair
I would recommend them to anyone. They fixed a valve in my basement for the washing machine. Missed a scheduled appointment, apologized and offered to do the job for free to make up for it! Not only that, but they replaced all 4 valves and the faucet! Thank you Scott!
Jun 9, 2020VerifiedAscott Home Services LLC's replyThank you so much for the positive review Margaret. If there is anything you need in the future, don't hesitate to give us a call! -Jenn
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Bruce B.
Plumbing Pipe Installation or Replacement
Came out quick when i called for estimate. Finished the project the nect day!!!!
Aug 29, 2020VerifiedWas this review helpful?
Chris A.
Plumbing Pipe Installation or Replacement
Had them over for a quote. They said they would get back to me with the quote. It has been two weeks now and I have heard nothing back from them. Don’t waste your time if you want an actual quote. They wont respond to me now so I’m using another quote.
Jul 11, 2020VerifiedAscott Home Services LLC's replyChris, It’s Aunfortunate that you felt the need to give a 1 star review. Let me explain to you Why you never received your quote. 1. You had no real solid idea of what you wanted. While I take great pride in my guys, they are not mind readers. So when you were asked what you wanted and you responded with “yeah, maybe something Over here, or something. I don’t know” it makes it difficult to quote. 2. I can assure you, you were not ignored. I personally made 2 separate phone calls to try to contact you to get more information and to book a second appointment to get a framer out to you to help quote the wall you wanted built, which, by the way, you made no mention of in your original inquiry. But you never answered or responded. So you see Chris, a 1 star review of our company was not warranted. We made every attempt to help you out, and got no cooperation from you. Good luck to you in your future endeavors with other company’s, who I assume will also end up with 1 star reviews from you...
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Matt F.
Gas Line Installation
Ascott Home Services was quick to come out and give a quote, and then scheduled for two days later to do the work. They were quick to get the work done and did a great job cleaning up after the work was done!
Jun 12, 2020VerifiedAscott Home Services LLC's replyThankyou Matt for your Review! Greatly appreciated. Please by all means if there is anything we can do for you in the future _ just ask! Tell the office that we will honor 10% off discount for return customers. Have a great day and be safe! _Scott B
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FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?Our pricing is clearly defined and is mostly final. There isn’t any type of “hidden costs” We also offer senior and military discounts
- What is your typical process for working with a new customer?Once a contact has been established, either the owner or 2 sales personnel would come to your home and give an estimate . Based on the scope of work most estimates would take 24-48 hours to produce
- What education and/or training do you have that relates to your work?Depending on the affinity We have licensed plumber, licensed HVAC, licensed electrician and builders licenses