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About
Hi I’m Austin, Im a licensed Master Plumber. Been plumbing since 2015, yes right outta highschool! I grew up on a farm my grandpa taught me great work ethic and to take pride in your work every where u go! He’s one of my best friends. Looking forward to be working with you!
My Goal is Bring High Quality work at a Fair price for the work done. Making it a Win-Win Service. As Plumbing Companies are getting larger so is their Pricing and most of the time I do not agree with what’s being charged.
I ask my customer to work with me on scheduling. Looking forward to be working with you!
Overview
Hired 116 times
Background checked
License verified
1 employee
11 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Square cash app, and Venmo.
Credentials
License verified
Plumber – Master
License state: MI
Background checked
Passed by Austin Kietzman on Sep 30, 2022.
Services offered
Project type
Toilet replacement
New toilet installation
Projects and media
Projects and media
Reviews
Customers rated this pro highly for work quality, professionalism, and responsiveness.
Excellent 4.9
60 reviews
5
97%
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2%
3
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Avery C.
Jun 6, 2026
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Hired on Thumbtack
He did a fantastic job installing two toilets and was very professional and polite. He was extra cautious about getting a proper seal and even did some unexpected problem solving when the job presented obstacles.
Details: Install a new toilet (no existing toilet) • 1 toilet
Toilet Installation or Replacement
Rachel P.
Apr 27, 2026
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Hired on Thumbtack
Austin competed a bathroom vanity install that required quite a few "extras" like cutting and refitting pipes, and cutting base boards and trim! We are very happy with his work, responsiveness, and professionalism. We hope to work with him in the future!
Details: Yes, I need to replace a sink • Vanity sink • 1 sink • 0 faucets • House
Sink or Faucet Installation or Replacement
Liz F.
Dec 10, 2025
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Hired on Thumbtack
Austin was quick to respond and schedule, completed the plumbing rework we needed to install a pedestal sink, will have him returning once drywall and wallpaper work completed to install sink, faucets and toilet, and he’s very friendly and professional
Details: A few pipes • Other pipe installation • House
Plumbing Pipe Installation or Replacement
Connor D.
Nov 29, 2025
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Hired on Thumbtack
Austin responded same day to my request on Thumbtack, scheduled a call with me, and made an appointment for the next day to help fix my tub drain. He was prompt, friendly, and professional. He explained what needed to be done and completed it within an hour. I would recommend him to anyone looking for plumbing services.
Details: 1 shower or bathtub • Combination shower and bathtub • House
Shower and Bathtub Repair
Anna L.
Jan 8, 2026
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Hired on Thumbtack
Austin gave a very competitive price and was willing to tackle an unconventional custom job as well. He was able to get a quote to me quickly and complete the work efficiently. I'll definitely be going to him for future projects!
Details: Combination shower and bathtub • 1 shower or bathtub • Yes, all supply and drain lines are in place • House
Shower and Bathtub Installation or Replacement
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
I usually quote based on the job. Each job is different and requires different parts, time, material and different solutions on install. A good description and pictures help with this.
What is your typical process for working with a new customer?
Diagnosis of job/ problem, walk them Thru what needs to be done and give the customer confidence that they will be taken care of. After work is done I show them what had to be done and that it is fixed.
What education and/or training do you have that relates to your work?
Took several online courses, read/ studied directly out of the Michigan Code book, also worked under multiple master plumbers on the job sites.
