FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I set pricing according to size of the project by hours or set price. Discounts can be added by scale or including additional projects to the original. Fees would be billed for disposal, taxes, travel expenses to purchase rented equipment or materials. Any permits or inspections would be considered a fee in addition to the project.
- What is your typical process for working with a new customer?
My typical process is to message first per Thumbtack request. Then I will send a text for the address. I will then message that I am on the way or will call to set up an appointment. My preference is to talk by phone and get to know the customer. At best meeting you in person to hear your needs about the project. I absolutely do not like to assume what is to be done.
- What education and/or training do you have that relates to your work?
Licensed Residential Builder Michigan since 2010 Insured by Next for Landscaping Journeyman Tool and Die Industrial Management Operations Facilitator in Solar Industry