FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our company offers transparent pricing with no hidden fees. Prices are based on the size of the home, the level of cleaning required, and any additional services requested. We offer discounts for recurring cleanings and always make sure customers understand the full cost before any work begins. Clear, honest pricing is very important to us.
- What is your typical process for working with a new customer?
Our company’s process for new customers begins with understanding their needs. We ask questions about the home, their priorities, and any specific concerns. We then provide a clear and transparent quote. On the day of service, our team arrives on schedule, completes a walkthrough if needed, and ensures expectations are perfectly aligned. After the cleaning, we follow up to make sure the customer is satisfied and address any questions.
- What education and/or training do you have that relates to your work?
Our team has hands-on training in residential cleaning, sanitation practices, and safe product usage. We have extensive experience with deep cleaning, move-in/move-out cleaning, and regular maintenance plans. Our company stays updated on modern cleaning techniques to ensure effective, safe, and high-quality results for our customers.