FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Final pricing is provided based on in-home-estimate for recurring service. Pricing for one-time cleans provided over phone with follow up quote.
- What is your typical process for working with a new customer?
For new prospects we schedule an in-home-estimate at whihc time we tell you about our company and the cleaning process. We answer any questions you may have. Then a quote is provided to you. Upon acceptance we get you on our schedule and you can sit back and let us clean your home. A quote is also provided at the end of After acceptance of quote we place you on our schedule.
- What education and/or training do you have that relates to your work?
All our cleaners go thru initial ten days of on-the-job training including ten computer based training modules with test questions. Training continues for next forty days which get employee to professional house cleaner certification. On-going training over next ninety days includes trainer and inspector training.