FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We do have standard pricing, however, due to the varying aspects of roofing, there is a broad range of pricing for roofs. The best broad pricing is $2.25 - $4.00 per square foot of roofing. This depends on layers of roofing, roof deck condition, roof pitch, material desired, quantity of chimneys and skylights, and how many faces of the roof there are. If you'd like an "At-a-Glace" price go to our website, honestmichiganexteriors.com, and use our "At-a-Glace" request. By providing your address and answering a few simple questions, we can provided a much more accurate price!
- What is your typical process for working with a new customer?
First, we usually make contact over the phone to discuss what needs they have to make sure that it's something that we can help them with. Then we find out a good time for us to come out and meet with them and go over the work that may need to be done. Once we've identified any issues, we talk about the various ways to solve the problems that they have. We like to have options based on peoples budgets and desires. This is a remodeling service and there are no "One size fits all" approaches. Additionally, we want to make sure that the service you want is one that is necessary and that you won't be doing something that isn't warranted just yet. Once those decisions have been made, we take care of everything to make the process as easy as possible for you, from start to finish. And once you say you are completely satisfied, we accept final payment and consider the job finished. For roof issues, we check back every year or two to make sure that the install and materials are holding up as expected! We like to say, "We own your roof!"
- What education and/or training do you have that relates to your work?
Chase and the two top installers have over 40 years combined experience! Chase personally has a Residential Builders License in the State of Michigan. Chase is also "Master Shingle Application Wizard" and "Advanced Training Program for Vinyl, Insulated & Polymer Siding" certified through CertainTeed manufacturing. Chase is Atlas Roofing certified. Chase is also "Advanced TPO" certified and "Steep Slope Roofing" through GAF. Our shingle installers are also required to pass the "Master Shingle Application" and "Steep Slope Roofing" exams as well!