If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
In 2006, I launched WaterWork Plumbing as a side venture while working for another plumbing company. It’s both an honor and a humbling experience to see how hard work and a dedicated team can turn dreams into reality. Our primary focus is on providing exceptional service, ensuring that we leave your home in better condition than we found it. We take great pride in being one of the top-rated plumbing companies in Metro Detroit. While we aim to maintain the personal connections we established as a startup, we are also equipped to handle projects of any scale. From expert sewer and drain maintenance to plumbing services for both old and new buildings, as well as backflow testing, we deliver superior service and expertise at competitive prices. Experience the difference for yourself and discover why WaterWork continues to thrive and earn recognition in our community.
Overview
Hired 48 times
Serves Ferndale, MI
Background checked
License verified
19 employees
20 years in business
Business hours
SunClosedMon9:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for work quality, punctuality, and professionalism.
Very good 4.6
58 reviews
5
88%
4
2%
3
0%
2
0%
1
10%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Holly S.
Apr 25, 2026
•
Hired on Thumbtack
A plumber came over within hours of reaching out, and had my issue fixed same day for a very reasonable rate. Plumber was kind and courteous, very highly recommend!!
Details: Yes, repair is urgent • Yes, the building is currently flooded • Leaking pipes • Burst pipes • Part of a larger issue with the plumbing system • House
WaterWork Plumbing's reply
Holly,
Thank you for your kind words and positive feedback. We are pleased to hear that our plumber was able to respond promptly and resolve your issue efficiently while maintaining a courteous and professional demeanor. Your high recommendation means a great deal to us. Should you need any assistance in the future, please do not hesitate to reach out.
Thank You, WaterWork Plumbing
Plumbing Pipe Repair
Chris C.
Mar 24, 2026
•
Hired on Thumbtack
Ryan showed up on time and was extremely knowledgeable. Walked me through everything that he thought I needed to get done, proceeded with the repairs and even took a look at a few other things that I had mentioned. Work was done quickly aad at a good price. I would definitely hire again if needed.
Details: 1 shower or bathtub • Combination shower and bathtub • House
WaterWork Plumbing's reply
Hello Chris,
Thank you so much for the great review! We’re glad Ryan was able to walk you through everything and take care of the repairs efficiently. Providing knowledgeable, thorough service at a fair price is exactly what we aim for. We truly appreciate your support and would be happy to help again anytime!
WaterWork Plumbing
Shower and Bathtub Repair
El S.
Feb 18, 2026
•
Hired on Thumbtack
The technician/Plumer, name was Adam, arrived on scene, punctual, came inside. My home, looked at the problem assured me he could take care of it. He fixed the problem in 15 minutes and clean up the area in which he work tested the pipe in which he replaced, made sure there was no leaks, and then checked again. This company certainly use professional people something I have not experienced in a long time. They do know how to use a phone what I mean is reach out and call you assure you of their expertise but truly understanding what is it that you need done and then send a person who knows how to talk to people clean and professional you can’t beat that upfront and honest keep up the good work just maybe other companies will get a clue and learn how to do business five stars are not enough. That’s how much I appreciate what they have done for me. Thanks again.
Details: Yes, repair is urgent • No, the building is not currently flooded • Leaking pipes • Sink • House
WaterWork Plumbing's reply
Hello El,
Wow—thank you for such an incredible review! We’re thrilled to hear Adam took great care of you from start to finish. Punctual, professional, and thorough service is exactly what we strive for, and it’s great to know that came through clearly in your experience.
We truly appreciate your kind words about our communication and honesty as well—it means a lot. We’ll be sure to pass this along to Adam. Thanks again for your support and trust in us!
WaterWork Plumbing
Plumbing Pipe Repair
Riki b.
May 19, 2026
•
Hired on Thumbtack
Waterworks was great, came right when they said they would and got the toilet unclogged quickly
Details: 1 toilet • Municipal water (most common) • Commercial
WaterWork Plumbing's reply
Thank you, Riki, for highlighting the quick service from Waterworks. We're glad everything was resolved promptly for you. We would love to welcome you back anytime!
WaterWork Plumbing
Toilet Repair
Emily F.
Jul 30, 2026
•
Hired on Thumbtack
WaterWork Plumbing was at my house within 20 mins of my inquiry. The service men were professional and extremely helpful. I’ve never had such a great experience with a service company. Highly recommend!
Details: Yes, repair is urgent • Only one drain has issues • Clogging • House
Plumbing Drain Repair
FAQs
What is your typical process for working with a new customer?
By the time a customer has reached out to us, they have likely done their research by reading the hundreds of reviews we have online from all the major review sites. Or maybe they were referred from another satisfied client of ours. We are happy to meet you and hope to establish a long business relationship. Beyond that, things are a snap. Let us know what day and times you are available. Most days we can provide same day service. We offer Monday to Friday from 9 to 5 and Saturday from 9 to 3. Our first call is a guaranteed arrival of 9 and then window times of 11-1, 1-3 and 3-5. Same on Saturday except we don't offer a 3-5. Having trouble after hours? No problem! We offer emergency service 24-7. Let us know how we can help.
What education and/or training do you have that relates to your work?
There are multiple licenses for plumbers. To own a plumbing company an individual must have both a plumbing contractor and master plumber license. To become a master plumber an individual must first be a registered apprentice for three years and then pass a state test to become a journeyman plumber. A journeyman plumber can become a master plumber if they can pass a state test after being a journeyman for two years. All licensed plumbers must take periodic code update classes administered by the state. A licensed plumber can also hold auxiliary licenses. The most common is a backflow certification. This is training to test, install and repair devices that are designed to protect the public's potable from cross contamination. This license also must be obtained through schooling and a test administered test.
What types of customers have you worked with?
We have met all kinds. We are fortunate in metro Detroit to have such a diverse population. You name it, we've been there. We know the tri county like the back of our hand. We have worked for homeowners, businesses, places of worship, charities, property managers and more. People and situations from so many background and needs. We are happy to assist anyone who needs a helping hand.
