- What should the customer know about your pricing (e.g., discounts, fees)?
Rough estimates are always free after consultation. Please schedule a time for us to meet to discuss your particular needs.
- What is your typical process for working with a new customer?
I like to meet face-to-face first and go through the project together to gain a good understanding. I ask pertinent questions, take measurements and take pictures. I usually send an estimate within a day or two via email. Estimates can be signed virtually to accept. I will then contact the customer to schedule a tentative start date and arrange access to the area. It is not uncommon for customers to leave a key with me or on the property.
- What education and/or training do you have that relates to your work?
I am licensed through the State of Michigan as a residential/commercial builder. My degree in Biology and my experience running my other small businesses help me every day with problem solving, logistics, and communication.