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West Michigan Commercial Cleaning LLC
West Michigan Commercial Cleaning LLC

West Michigan Commercial Cleaning LLC

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Introduction: We have recently made many changes to ensure the safety of our employees and customers while providing the much needed cleaning and disinfecting services we love to provide. We are using an approved disinfectant. We are currently not taking any regular residential customers. We will only be doing exterior window cleanings, move in/out services, construction cleanings, and cleanings for commercial customers. We are a friendly, outgoing and charismatic crew. Building good relationships with our customers is at the top of our list and treat them the way they deserve. We do not want any of our customers feeling like just a number. Our estimates without seeing a job are just an estimate. To get an exact quote, we will need to see the job itself. We go out of our way to make sure our customers are receiving the service they deserve. Everything from meeting the customer for the first time, to putting the proposal together, to providing a clean, fresh home, to building a relationship with our customers.
Overview

Hired 91 times

15 employees

11 years in business

Payment methods

Check, Credit card

Social media

Facebook

Featured Projects

31 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Good 4.4

37 reviews

5
70%
4
8%
3
16%
2
0%
1
6%

Read reviews that mention:


Thomas I.

House Cleaning

My parents are in their late eighties and we gifted them the cleaning. They were elated with the work and thought that their bathroom was cleaner than ever before.
Jun 10, 2019
·
Verified
Jill W.

Window Cleaning

They did a great job cleaning our windows, screens and sills! They were quick to respond to questions and providing a quote. Would definitely hire again.
May 9, 2019
·
Verified
Jennifer C.

House Cleaning

Just WOW! The house is spotless. The garage is fresh and clean. The house will transfer to its new owners next week and I feel like it comes to them in top condition. Much appreciated!!
West Michigan Commercial Cleaning LLC's reply
Hi Jennifer, So glad you are happy with your cleaning and thank you so much for the review!
May 19, 2018
·
Verified
Dorrie S.

House Cleaning (One Time)

I have used Jessica's company in the past to clean and just as before...they arrive on time, do a great job cleaning, and offer very competitive rates. They are flexible and hassle free yay! Also, Jessica is like a breath of fresh air:) she is so sweet and happy...I really think she likes to clean my house. Bye bye guilt :).
Oct 30, 2013
·
Verified
Jeremy G.

House Cleaning (One Time)

The deep cleaning of our home was excellent. We scoured the house looking for something that may have been missed and honestly couldn't find anything. Thank you and we will definitely use WMCC again!
May 1, 2013
·
Verified

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    If you would like to purchase hours for cleaning a home or business from our office with no quote, it will cost $40/hr. Ongoing services varies between $25-35 per hour. Extras would be inside oven, inside fridge, windows, carpet cleaning and any extensive tile and grout cleaning. For carpet, windows, refinishing floors, and tile and grout.. it all depends on the amount of sq ft and the distance you are from our office. For ongoing service, our customers receive a set rate for daily, weekly, bi weekly, monthly, and quarterly services.

  • What is your typical process for working with a new customer?

    If a customer calls or emails, our office staff gets as much information about the project and ideas for what the customer is looking for. They will then set up a time for one of our staff to come meet with you (sometimes not always necessary if needed), take a look at what is needed, answer and ask questions and take notes. Our staff with then bring the quote sheet back to the office for the notes to put all together, a check list of whats to be done, and we send it out via Docusign. Its an online software that we use to create and send out documents. There are spaces for the customer to fill out if they would like to move forward. Once the Docusign agreement is filled out, our office sets your cleaning appointment (s) up via email or phone, whichever is most convenient. From the date we meet with you or see the job, we have quotes sent out within a week (Typically 2-3 days). If you need it sooner, we are happy to excel the process.

  • What education and/or training do you have that relates to your work?

    Our cleaners, as well as myself, are continuously training and improving. We have monthly meetings to go over different types of training and procedures. In addition to meetings, we have rotate inspections on every client. This is where we inspect each home or business every so often, correct anything we find is missed, and report it back to the cleaner to ensure the best quality. This really helps our cleaners stay on top of every home and office as well as pushes them to always do better.

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