FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The biggest thing to keep in mind is the certain items cost more strictly because we get charged for them to get rid of them. such as Mattresses, boxsprings, couches, chairs, Ac units, Refrigerators etc. Other considerations should be where is the Junk Located in the home. The cheapest option is always to have the Junk either in a Garage, Driveway, or at the curb. quick and easy access saves both time and the workers body. Getting things out of the home can make things more difficult in several ways. First. Large, Bulky, and Heavy items are just harder to move carefully, physically speaking. Second. Stairs. Moving things up or down stairs is also more difficult and adds time to a job. Moving Large Bulky or Heavy items up and down stairs is also just difficult to control the items leading to either Disassembling the item where it is. For Pricing Clarity our most basic quick pickup service is $75. This is for easy to access items that we can back the truck up to and load. This does not include items that we get charged for that were previously mentioned.
- What is your typical process for working with a new customer?
Well first off I inform them they've called the greatest to ever live... I joke I joke. The reality is everybody is different. My goal is always to make sure the customer gets what the need d to have done taken care of, even if it means I have to refer them to another service that can take care of them better than I can. We find out where everything is at and I assess if I'm capable or not first and foremost because your home is important and I don't want to get in over my head and damage your home. It's where your family sleeps so I should treat it with such respect.
- What education and/or training do you have that relates to your work?
Education and Training are not representative of the reality that it boils down to experience moving large items with an emphasis on avoiding damage to the home. Understand the mission at hand and the obstacles that need to be addressed to do the job. In this case removing junk, furniture, appliances from a home. The number one Priority is to avoid damage to the home. I do whatever is necessary to avoid damage to the home.