FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pest control prices are fair and transparent. We'll always give you a clear idea of how much our services will cost, with no surprises. Plus, we sometimes offer discounts for things like regular service plans, referrals, or special promotions. We want you to feel good about the value you're getting, so we're always upfront about our pricing and happy to discuss any available discount.
- What is your typical process for working with a new customer?
First, when a customer contacts us about a pest issue, we arrange a time to visit their place and check out the situation. We'll look around to see what pests are causing trouble and figure out how bad the problem is. Then, we chat with the customer about what we found and explain our plan to tackle the pests. We'll give them a clear idea of what we can do and how much it will cost. Once they're on board, we schedule a time to carry out the pest control service, whether it's setting traps, applying treatments, or making changes to keep pests out. After the job is done, we follow up to make sure everything worked out and the customer is happy. It's all about making sure they feel good about the service they received.
- What education and/or training do you have that relates to your work?
I've been working in pest control for nearly 20 years, and during that time, I've gained a lot of hands-on experience dealing with all sorts of pests. I've also received training and education in pest control techniques and best practices to make sure I'm up to date with the latest methods. Plus, I've worked at Orkin Pest Control, where I learned a ton and honed my skills in effectively managing pest issues. So, you can count on me to bring a wealth of practical knowledge and expertise to handle any pest problem.