FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is customized based on the household size and services requested. We offer tailored packages for families as well as discounted rates for returning clients on weekly, bi-weekly, or monthly schedules. Additionally, special discounts are available for individuals eligible for EBT or certain state assistance programs. We invite you to discuss your needs with us directly so we can provide a personalized quote that best serves you.
- What is your typical process for working with a new customer?
Our onboarding process is designed to be seamless and tailored with care. When a new client connects with us, we begin by asking a few thoughtful questions: >What specific cleaning service are you looking for? >What date and time best suit your schedule? >Do you have a set budget or preferred investment range? From there, we curate a personalized experience, confirm availability, and provide a refined quote. It’s a smooth, concierge-style process—because your time and space deserve nothing less.
- What education and/or training do you have that relates to your work?
While I hold a formal degree as a clinical therapist, I’ve spent the past decade cultivating hands-on experience across diverse environments—including hospitals, home health, and residential spaces. This journey has refined my standards and given me a deep understanding of cleanliness, care, and detail. My training isn’t just professional—it’s personal, and it shows in every space I touch.