FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is to give our team a living wage and want to work harder to make your home sparkling. All of our team has gone through professional training courses, background checks and personality testing to ensure they are the right person to be in your home and providing you an excellent service.
- What is your typical process for working with a new customer?
Our typical process includes meeting in the client's home and accessing their needs. We fill out a new client packet, that we keep on file. We entered your information into our system, which provides the client with reminders via text or email (or both) for your upcoming appointments. You have the ability to add services to your cleanings, cancel cleanings, add notes or confirm the appointments through these automated reminders. We are very flexible when it comes to snow days, sickness and vacations.
- What education and/or training do you have that relates to your work?
International Association of Cleaning Business Owners, Maid Training Academy Certification