CertaPro Painters of Plymouth
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Reviews
20 reviews
Ryan Young
CertaPro did an absolutely outstanding job painting the entire interior of my home. Matt was extremely professional and his customer service was excellent. He understood the project and made it happen. His team got the job done quickly and with a very high level of quality. Not only was the paint job top notch but the clean up was expertly done. I had this job done to prep the house for sale and I believe it will move so much faster now that Matt's team has been through. I will for sure use them in the future and highly, highly recommend them.
Jan 14, 2019Review from GoogleCertaPro Painters of Plymouth's replyThank you for such a great review, Ryan! We enjoyed working with you and are glad that we exceeded your expectations. We look forward to working with you again in the future!
Joan M
Yovani and Crew did an excellent job painting the exterior trim of our home. Everything was done to my very picky husbands satisfaction, from initial power wash to final touch ups to cleaning of the worksite. They also did a great job climbing our very high roof to repair the wooden chimney cap. Communication with Matt, Karen and Laura was timely and professional. We highly recommend CertaPro!
Oct 5, 2019Review from GoogleCertaPro Painters of Plymouth's replyJoan, thank you for the great review! Our staff and painting crews always strive to provide excellent customer experiences. We are so grateful for the opportunity to work with you. All the best!
Cody Malloy
Pleased with CertPro work. We had dormers and some wood siding painted. Dan was nice and stayed in contact throughout the job with updates.
Oct 10, 2019Review from GoogleCertaPro Painters of Plymouth's replyThank you for your review! We enjoyed working with you and look forward to working with you again!
Patricia Dierks
Tim and Tim did a great job!!! My bathroom ceiling and adjacent closet ceiling was damaged by water. The wall in the closet also was damaged. They repaired the wall and popcorn ceilings. It looks like brand new again. They were efficient and explained everything that they would be doing. When they were done, they removed their equipment and left my home neat and tidy. I would recommend Certa-Pro, Tim and his son to anyone in need of painting. They did an excellent job!!!
Feb 6, 2020Review from GoogleCertaPro Painters of Plymouth's replyThank you so much Patty for taking the time to give us feedback! The team here at CertaPro Painters of Plymouth is thrilled to hear that you were satisfied as that is our top priority. Thanks again!
Stephanie Layton
The paint job looked great! Yovani was our painter and he was very professional and nice. The only comment I have is that he left all the nails on the carpet below from where he removed them. Also, he mustve rinsed some of his instruments off in our guest bathtub. We went in to give our baby a bath and there was quite a lot of paint residue and debris in there. I dont really mind if he needed to use the tub, but next time he could probably clean up a little more thoroughly or at least give a heads up.
Feb 14, 2020Review from GoogleCertaPro Painters of Plymouth's replyHi Stephanie, I am glad that you had a good overall experience with the painting project. Thank you for letting us know about the oversight on the cleanup. We apologize for this inconvenience. Please give me a call if there is anything that I can do to help with any remaining cleanup issues - Laura Butler 734-812-2243.
Credentials
License Type: Builder – Individual (MI)
CertaPro Painters of Plymouth verified
James Zandee
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?We do a custom quote for each job. We want to understand your vision for the project and we need to physically see the job to provide the most accurate price and gage the scope of the work. Wall heights, surface repairs, surface textures, paint quality, etc. all play a role in the price.
- What is your typical process for working with a new customer?1. Contact the customer after receiving their estimate request 2. Find a day & time when we can meet at the property being painted 3. Listen to the customer's needs and expectations for the project 4. Enter the project details in our computer to create the proposal for the project 5. Review the proposal with the customer to ensure all the details were captured 6. Embrace questions from customer 7. Leave a proposal with the customer 8. Follow-up with the customer within 1 - 2 weeks
- What education and/or training do you have that relates to your work?Each CertaPro painter is highly trained and skilled - we make sure the work is done professionally every time! Our painter have many years experience painting. If we have a painter with minimal experience, they are paired with an experienced painter.