CertaPro Painters of Plymouth

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Introduction

Thank you for your interest in CertaPro Painters. I would be honored to help you with your next painting project. Each painting project is unique, so we would like to visit with you to provide a free in-home estimate. This allows us to better understand the scope of the project and your expectations. This process will ensure the most accurate estimate possible. Please message me back or call the phone number listed in my profile to schedule your estimate appointment today or allow me to answer your questions.

Overview

Hired 5 times

Background checked

Verified business

License verified

5 employees

12 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Projects and media

48 photos

Projects and media

48 photos

Reviews

Customers rated this pro highly for work quality, responsiveness, and value.

Very good 4.6

41 reviews

5

86%

4

7%

3

0%

2

0%

1

7%

Past Customer

Sep 6, 2016

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From Google

CertaPro of Plymouth was hired to paint the interior of my Dutch colonial. During the course of the job, their contracted painters ruined the finish on my living room hardwood floors, painted over chipping, cracking paint without sanding, painted over brass hardware on doors, painted on lighting fixtures, and didn't fully cover what they were contracted to cover with a full coat of paint (there are several stairs, spindles, shelves, walls, and moldings where you can still see old paint). CertaPro sent the painters out a second time to fix the issues we had and the entire time CertaPro and the painters denied wrongdoing and accused me of lying. They fixed *some* of the issues. But, to top it all off, the painters stole the left over wall paint from my home that I had already paid for. Do not hire CertaPro of Plymouth. We've already spent $100 on extra supplies and Labor Day weekend working on a project they should have finished two weeks ago.

CertaPro Painters of Plymouth's reply

Lauren I am very sorry to hear about your bad experience with us. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark and caused you great frustration.

Past Customer

May 4, 2017

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From Google

I consider myself lucky to have chosen Certapro Plymouth to do my exterior house painting. From beginning to end, the team handling my project treated me with utter respect and consideration for my needs. First there was Brad, who got the ball rolling by getting in touch with me almost immediately after I sent a request for a proposal, then submitting a more-than-fair proposal, (which ended up being the lowest of all the proposals I received), and keeping in touch with me after that - all through the negotiations process The quote Brad gave me was so honest, he actually provided a cushion of what the carpentry could end up costing (it actually ended up being less). **How is that for ethical?**The next phase was taken by Karen, who made working within my schedule a priority and even calling me when a better start date (more convenient to me) became available. Then Dan came to examine the carpentry and painting he would be completing. One of the first things he showed me was how all of the woodwork I expected to be needed was actually not needed and he could provide less expensive fixes instead. **What a breath of fresh air**. I told him my budget and he agreed to work within it, even though I knew it would be tough to do. When the first color I chose went on the siding, it looked terrible! I asked Dan about doing a different color and, even though it meant more work, he was absolutely agreeable to it. Dan ended up choosing the siding color and I am so glad I had his expert eye because the color is great. And wouldn't you know it? The same thing happened with my shutter color. So, I have Dan to thank for his color expertise, as well as his patience for the multiple trips to the paint store. During the end of the project, Karen came by and introduced herself. So small town- a lost art. Finally, I also have to thank the final person who guided me through this adventure, Laura. Laura made sure to call and follow-up quickly to make sure I did not have any lingering issues or concerns and that I was satisfied with the project in its entirety. The only thing I would make sure of is that you do allow a bit (mine was not much) for extra materials they cannot tell ahead of time will be needed. For me, it was just some woodwork and extra paint. Completely fair. AND, when I asked Laura if I could have the receipts for that extra charge, she got them to me right away. Way to go, Certapro team!Certapro is not just wonderful for exceeding my expectations on being professional, but also in their kind and personal touch. I felt as if they were all taking my hand and guiding me through each step. You should get multiple proposals, just so you see how fair they actually are. After that, trust me, you will know you made the best choice by hiring them.I never met Jim, but I want to thank him as well for providing such a 5-star team. Thanks- I now know who I will be using and recommending for painting!Your neighbor, Alyson

CertaPro Painters of Plymouth's reply

Thank you Alyson for such a wonderful review and description of your experience with our company! We at CertaPro Painters of Painters value our customers and work hard to make our customer's painting experience a first-class one. Thank you for taking the time to recommend us to others. It was our pleasure working with you!

Past Customer

Oct 4, 2017

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From Google

Awesome job and great people

CertaPro Painters of Plymouth's reply

Thank you Kyle for the wonderful review! Our team here at CertaPro Painters of Plymouth takes pride in our work and love to make our customers painting experience run smoothly. Thank you for choosing CertaPro Painters of Plymouth - it has been our pleasure working with you!

Past Customer

Dec 4, 2017

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From Google

Great to work with! House looks great! Thanks!

CertaPro Painters of Plymouth's reply

Thank you Joe for your glowing review! We take pride in our work and love to make our customers painting experience run smoothly. Thank you for choosing CertaPro Painters of Plymouth. It was our pleasure working with you.

Past Customer

Jun 20, 2018

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From Google

From the start, I was impressed by CertaPro! Matt, our salesperson, came out to the house, took his shoes off [big deal for me :)] and was so personable and kind, despite my rapid fire of questions and concerns. He was patient and very knowledgeable. I got a call a few days before the job was to start and like clock work, my two painters arrived Monday morning and those same two painters were there every day at the same time. It was very important for me to have that type of experience, the difference with CertaPro is that they told me that would be the case and IT ACTUALLY WAS THE CASE! After they finished, Matt came for the walk through and made sure that not only I was happy, but made sure it was perfect. I could not be happier with the results and of course because it was such a great experience, we used them to stain our deck as well a few weeks later! I could not rave enough about our experience- thanks again Matt, Jim and Karen!

CertaPro Painters of Plymouth's reply

Katie, thank you so much for the feedback! The team here at CertaPro Painters of Plymouth is so pleased to hear that your experience was so positive as this is our goal on every job. We enjoyed working with you and look forward to working with you again in the future.

Credentials

License

License Type: Residential Builder – Individual (MI)

License verified on 4/1/2024

Business Verified

CertaPro Painters of Plymouth verified

Background Check

James Zandee

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We do a custom quote for each job. We want to understand your vision for the project and we need to physically see the job to provide the most accurate price and gage the scope of the work. Wall heights, surface repairs, surface textures, paint quality, etc. all play a role in the price.
What is your typical process for working with a new customer?
1. Contact the customer after receiving their estimate request 2. Find a day & time when we can meet at the property being painted 3. Listen to the customer's needs and expectations for the project 4. Enter the project details in our computer to create the proposal for the project 5. Review the proposal with the customer to ensure all the details were captured 6. Embrace questions from customer 7. Leave a proposal with the customer 8. Follow-up with the customer within 1 - 2 weeks
What education and/or training do you have that relates to your work?
Each CertaPro painter is highly trained and skilled - we make sure the work is done professionally every time! Our painter have many years experience painting. If we have a painter with minimal experience, they are paired with an experienced painter.