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It’s free with no obligation to hire
Overview
Hired 132 times
Background checked
4 employees
11 years in business
Business hours
(Eastern Time Zone)
Daily | 12:00 a.m. to midnight |
Payment methods
Credit card, Cash, Check, Square
Photos and Videos
10 photos
Reviews
Dell D.
Central Air Conditioning Repair or Maintenance
Jason is awesome! I appreciate his professionalism and responsiveness. He work quality was supreme to diagnosis the issue with our central air system . We plan to work with him again if the needs arrive. He is my new hero!
May 22, 2019VerifiedPanda Heating and Cooling Inc's replyWe are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful. We look forward to serving you again.
Ricky T.
Central Air Conditioning Repair or Maintenance
Showed up as expected and was informative while completing the repair on my air condenser.
Aug 11, 2018VerifiedGreg D.
Heating System Repair or Maintenance
4 companies came and went. Panda fixed a simple air lock in my boiler. Less than an hour. Those 4 companies won’t ever darken my doorstep again. If you have Boiler. Call panda.
Nov 5, 2018VerifiedJohn l.
Heating System Installation or Replacement
Bad experience. Jason arrived 1-hour late and when the installation was complete, he asked me to turn on the heat, I went upstairs and turned on the Heat. I asked him if everything is working because I didn't feel any airflow from the vents. He took a look inside the furnace and started touching things, then a big SPARK occurred. He said everything was Okay and he just blew a fuse. He went to his van and replaced the fuse. After that he said the terminal connectors needed to be replaced because they were defective. I asked him to replace it and he said he would the next day because he had other customers to help. I agreed and paid him for the install. I called him the following day and he angrily said that he is done with this job. I managed to calm him down by mentioning that the furnace is under warranty and all the parts are included. All I need him to do is go to his distributor and get the replacement part. He won't and says it's not his business. Overall, this was a horrible experience and I would NOT recommend Jason at Panda Heating and Cooling.
Sep 20, 2018VerifiedPanda Heating and Cooling Inc's replyThis is panda heating and cooling management team, please send us an email to pandacoolex@gmail.com to address your concerns and make sure everything is resolved . This is a legit company with wonderful hard working team members. Misunderstanding can happen and can be resolved . CONTACT ME pandacoolex@gmail.com
Stefan F.
Central Air Conditioning Repair or Maintenance
Jason is a pro! at least in wiring my smart thermostat to an ancient HAVC.
Aug 23, 2019Verified
Credentials
Hasan Alkhatib
FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?- We charge $50 diagnosis fees that will be waived once repair is done - we offer free installation estimates - $25 senior discount New customer Referral program - $25 for all hvac units repairs - $100 for all hvac units installation No limit on referrals, new customers only and referrals will be mailed weekly after job is done.
- What is your typical process for working with a new customer?We are the fastest to respond then will make sure we have the right information ( first name , last name, address, email, and a phone number) . Then we offer same day appointments or as requested from clients. Will send an appointment confirmation text that has the appointment information. Then another text when ever the technician is on the way with an estimated time. Technician will arrive and explain steps to the client. After job is done , payment will be collected in any way . we accept all kinds of payments for client satisfaction ( cash, credit, checks, or money order) . The client will receive an invoice through email and a text with a review link for feedback . We appreciate all feedbacks .
- What education and/or training do you have that relates to your work?I started my education with the EPA and the Nate certification then finished the mechanical contractor licensing while in field . The best education i got is my 10 years experience with my father .